Features

The More Things Change: Victorian Electrical Woes

“Confound that brutish electronic contraption!” Perhaps that’s what one or two Victorians shouted when they confronted a problem still facing people throughout the world—the failure of electrical
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The New Reality for Today’s Copier Sales Reps

Whenever I speak with Andrew Ritschel, president of Electronic Office Systems (EOS) in Fairfield, NJ, I can count on him to share his concerns about the latest goings on in the office technology
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Want More Appointments? Use that Big Brain of Yours

If sales professionals communicated in their personal life the way they do when trying to get a first appointment with a prospect they would be a lonely bunch. Can you imagine walking up to
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Top 10 Highlights from Last Week’s Kyocera Dealer Meeting

Last week Kyocera Document Solutions America’s held their annual dealer meeting. I had every intention of attending until I ended up in the hospital the week before and was unable to travel the
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EverBank Commercial Finance Bolsters its Eastern & Western Regions

There’s a lot of movement happening in the leasing business of late, particularly at EverBank Commercial Finance, Inc. where they’ve added a couple of leasing industry veterans to the mix,
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A Conversation with George Gallian, CEO of Compass

One of the great things about covering this industry is that there’s always more to learn. I’ve been receiving a lot of press releases from Compass Sales Solutions of late and I realized this is
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Close More Sales

I get asked all the time, “Can you help my team close more sales.” When I then ask the person to tell me what they are looking for the emphasis is always on closing as an event. This belief would
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The Top 10 Concerns of Office Equipment Dealers

Spend any amount of time around office equipment dealers and there’s bound to be a fair amount of moaning and complaining about business, their manufacturers, customers, new technologies,
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Interpreting and Monetizing Analytical Data

And the hits just keep on coming. But what exactly does that mean and what is the most effective way of measuring data about your Website?
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Reining in the Internet: Tips and Tricks for Raising Your Website’s Profile

(Editor’s note: As many readers know I write for many other publications. This is an excerpt of an article that I wrote for my local Chamber of Commerce magazine. I think you’ll find some of the
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The Back Story Behind PrintFleet’s Record Year

Earlier this month PrintFleet announced that during fiscal 2012 it had grown its revenues to record levels for the 2012 fiscal year. This week I speak with Elise McFarlane PrintFleet’s, Marketing
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Why Everyone Ignores Your e-mail

  While cold calling might not be one of the most productive ways to generate sales leads, cold e-mailing isn’t. Judging from my Gmail inbox it is certainly on the rise and it’s time to take
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