Features

Top Applications for Solutions Sales

Ever wonder what the largest applications are for solutions sales within the imaging channel today? While attending Lexmark’s recent dealer meeting in Lexington, KY, I sat in on a breakout
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Channel Disruption: How Different Will the Channel Look in 2014?

I just returned from Photizo’s Transform Global 2013 in Scottsdale, AZ and like last year’s event, I had a jam-packed schedule with not enough time to attend all the sessions I wanted
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The End of the Mathews Era at Toshiba

Why any of us are surprised anymore with the annual personnel changes in the office technology space is beyond me, but the e-mail that press and analysts received on May 1 from Toshiba President
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The More Things Change: Victorian Electrical Woes

“Confound that brutish electronic contraption!” Perhaps that’s what one or two Victorians shouted when they confronted a problem still facing people throughout the world—the failure of electrical
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The New Reality for Today’s Copier Sales Reps

Whenever I speak with Andrew Ritschel, president of Electronic Office Systems (EOS) in Fairfield, NJ, I can count on him to share his concerns about the latest goings on in the office technology
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Want More Appointments? Use that Big Brain of Yours

If sales professionals communicated in their personal life the way they do when trying to get a first appointment with a prospect they would be a lonely bunch. Can you imagine walking up to
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Top 10 Highlights from Last Week’s Kyocera Dealer Meeting

Last week Kyocera Document Solutions America’s held their annual dealer meeting. I had every intention of attending until I ended up in the hospital the week before and was unable to travel the
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EverBank Commercial Finance Bolsters its Eastern & Western Regions

There’s a lot of movement happening in the leasing business of late, particularly at EverBank Commercial Finance, Inc. where they’ve added a couple of leasing industry veterans to the mix,
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A Conversation with George Gallian, CEO of Compass

One of the great things about covering this industry is that there’s always more to learn. I’ve been receiving a lot of press releases from Compass Sales Solutions of late and I realized this is
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Close More Sales

I get asked all the time, “Can you help my team close more sales.” When I then ask the person to tell me what they are looking for the emphasis is always on closing as an event. This belief would
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The Top 10 Concerns of Office Equipment Dealers

Spend any amount of time around office equipment dealers and there’s bound to be a fair amount of moaning and complaining about business, their manufacturers, customers, new technologies,
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