Features

(Editor’s note: The following article excerpt on how the office products channel was leveraging social media was written three years ago for Independent Dealer magazine at a time when I as well Read More

Front line management is tough regardless of your functional area.  As a manager you need to deal with scheduling, employees’ personal issues, training and emergencies you could never have Read More

The service department of Applied Imaging, an office technology dealership based in Grand Rapids, MI with offices across the state, would be at a serious disadvantage if not for BEI Services. Read More

As an industry power player—both literally and figuratively—Innovolt has evolved with both the times and technology. Innovolt, which begins its company timeline with the discovery of electricity, Read More

In this continuing series of articles on power protection we’re looking at ways that dealers can leverage this technology to grow their business. Recently I interviewed Dave Perrotta, director of Read More

Modern Office Methods in Cincinnati, OH, has been selling power protection products from ESP for more than 10 years. In fact, virtually no machine goes to a customer without some sort of power Read More

Last week GreatAmerica Financial Services announced the creation of the office equipment industry’s first managed information technology (IT) services peer groups, an endeavor with Service Read More

The power grid that every business relies upon to connect, inform and fuel their operations consists of an aging collection of power generation, transmission facilities and distribution Read More

(Editor’s note: This article, which I authored, appears in the February issue of Independent Dealer magazine www.idealercentral.com, a publication focused on the office products dealer channel. I Read More

Transform Global 2014 kicks off June 2-4 at The Galt House in Louisville, KY. We are excited to host the most educational event for the industry. We have five reasons you can’t miss Transform: 1: Read More

Bob Zagami has attended some 30 AIIM Service Provider Executive Forums over the years and he’ll be back again this year, April 1-3 in Orlando. He’s truly bullish on this year’s Service Provider Read More

For Portsmouth, N.H.-based Be Productive Systems, necessity really was the mother of invention. Its sister company, Recordsforce, a document scanning service bureau, has been in operation since Read More