Features

Digging Deeper into HP’s S900 Series MFPs

In last week’s News Bytes section we featured an item on HP’s introduction of the S900 Series MFPs, four new models that take HP into the higher end segment of the MFP realm. The HP S900 Series
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Konica Minolta Shapes the Future at Annual Dealer Meeting

  For Konica Minolta dealers attending the company’s annual dealer meeting with its theme of “Shape the Future,” it’s unlikely anyone came down with future shock after listening to the
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Tools of the Trade: Industry Analysts’ Printer Benchmark Service

It always amazes me how some dealers, industry consultants, and other industry types can rattle off the model numbers of copiers and MFPs that go back, 5, 10, 20, 30 years. How do they remember
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FMAudit and ODC Make MPS Assessments Easier

In late October, ECi Software Solutions announced a strategic alliance between its FMAudit managed print services (MPS) software and Office Document Consulting Inc. (ODC), a firm specializing in
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My Top 10 Take Homes from Sharp’s National Dealer Meeting

If I’ve learned one thing after covering this industry for as long as I have, it’s never count anyone out and don’t believe all the rumors. Okay, that’s two things, but who’s counting? Earlier
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Meet Marco, One of The Week in Imaging’s 2013 Elite Dealers

This week we’re presenting a blast from the not-so-distant past in The Week in Imaging with a profile of Marco, a $150-million St. Cloud, Minnesota-based dealership that is setting new standards
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TABS Leads with Digital Signage and Content at LEAD 2013

A week ago Wednesday, I attended Toshiba America Business Solution’s (TABS) annual dealer meeting, LEAD 2013, in Orlando. That day was geared primarily to a select group of 250 end users who were
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BEI Services Brings Nauticon into the Information Age

Last November Jeff Silver took over as vice president of service for Nauticon Imaging Systems in Gaithersburg, MD. For someone with a background in finance and only about a year in the office
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Power Protection Tips For Office Technology Dealers

There are many proactive intelligent power protection options that are available today that will help increase sales and your profitability. By simply incorporating such features as
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Does Your Dealership Need a Professional Recruiter?

As you go to battle each day, you know what to focus on. You know your business and your niche, and you go after it. You are focused and directed, and of course that is what made you successful
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Annual Review vs. Annual Raise

It’s that time again; Time for the dreaded annual review with one of your key staff members.  For some companies, this is such an arduous process that they simply stop doing it. I’ve had many a
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Samsung’s Tod Pike on How Dealers Will Stay Great

At the end of September I attended the first day of BTA East in Baltimore. The keynote speaker was Senior Vice President of Samsung’s Enterprise Business Division, Tod Pike. His address on
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