Features

Enhancing Workflow with Document Management Solutions

When it comes to helping customers enhancing their workflow, what better place to start than with a document management solution? Workflow and document management are practically synonymous and
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Three Trends Driving Nuance’s Growth in 2014

Nuance expects several trends to drive growth for our business in 2014. First, MPS continues to grow and evolve, and is moving up the organization to the point where it is increasingly viewed as
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Buying Power: IBPI’s Randy Horshok on What It Means to Be a Member of the Office Technology Industry’s Largest Buying Group

Whether by accident or design, IBPI has become the largest buying group in the office technology industry, representing more than 350 independent commercial copy, print, and IT dealers across
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A Conversation with Tom Day of West Point Products

  Tom Day, CEO of West Point Products, oversees one of the office imaging industry’s leading suppliers, a supplier with a reputation for providing independent resellers with premium
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Best Practices Make for a Near-Perfect Office Technology Dealership at LDI

  Jerry Blaine isn’t satisfied. He owns one of the top office technology dealerships in the country, he’s got one of the most tenured sales forces in the industry, and business is goo
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Be a Real Professional

It seems like today, everyone is calling themselves a professional—whether they are competent in their job or not. There are the titles of “Professional Marketing Ninja,” “Professional Social
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Ricoh Ramps up its Service Capabilities with Acquisition of mindSHIFT Technologies

On Tuesday, January 21, Ricoh announced that it will acquire mindSHIFT Technologies, a Managed Services provider, from Best Buy Co. The acquisition is expected to close in February 2014 at which
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It’s Time to Teach Sales Reps How to Sell Again

What’s wrong with these people? Sales reps I mean. If you ask Tom Callinan of Strategy Development, the industry has changed, but some sales reps haven’t changed with it although he’s not really
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MaxxVault Continues to Take Document Management to the Cloud

I was talking to Bruce Malyon, president of MaxxVault, the provider of document management software, last week who told me that he thought about 70 percent of his business would be on premise
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5 Simple Tips for Leading Well

If you are conscientiously working on your leadership skills, I commend you!  Remember that leadership is not just having a vision, but the ability to execute and get the results you want through
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What to Do in the Wake of Declining Print Volumes?

If you were at Toshiba’s LEAD dealer meeting last fall in Orlando you’re well aware that arguably the biggest trend confronting Toshiba, but everybody in the office imaging industry in 2014 and
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