Features

Successful dealers are always looking to grow, nothing new there.  The question is what structure should be put in place to best achieve the desired growth?  If money wasn’t an issue and we had Read More

This past week Toshiba rolled out e-BRIDGE CloudConnect to its independent dealer channel. e-BRIDGE CloundConnect is a cloud-based system that connects Toshiba e-STUDIOs to the cloud and back to Read More

The September issue of ENX features an opus I wrote on data collection tools, focusing on what’s new from six different data collection solutions providers, why dealers choose them, and what kind Read More

If you know New Jersey you’re well aware that the highway’s often jammed with broken heroes on a last chance power drive. That’s not the case, however, with Electronic Office Systems (EOS) in Read More

Things have been changing at Protected Trust during the past 12 months. Last November it entered into a merger with DocuLex and three other companies. The four companies had the same investment Read More

If you’re an MPS provider or sell, service and need a source for parts, toner, and remanufactured printers, Metrofuser www.metrofuser.com should be on your radar if it isn’t already. If you’re Read More

OEM road shows are proving to be excellent educational opportunities not only for dealer principals, but for their sales reps, and depending on the agenda, their service techs too. Toshiba Read More

(Editor’s note: I wrote the following article excerpted here in 2006. It’s amazing how relevant it remains today even if some of the specifics about the organizations and people interviewed may Read More

Growth is great and nowhere is that better illustrated than what’s going on with Impact Networking in Waukegan, IL. Last Wednesday, August 6, the company broke ground on the future home of its Read More

There are two distinct approaches to MPS and they don’t mix well.  In accounts with fewer than 30 total devices, copier and print centric devices, selling an outsourced version of MPS is Read More

(Editor’s note: While we’re on the topic of solutions I thought it would be interesting to resurrect this article I wrote for ENX magazine back in 2006. I’ve condensed it for a quicker read and Read More

Last week LMI Solutions (LMI), an R2 certified remanufacturer, distributor and recycler of replacement monochrome and color toner cartridges, announced that it had acquired Printersdirect LLC.  Read More