Features

An Interview with ESP/SurgeX on How to Leverage Power Protection When Calling on Customers

In this continuing series of articles on power protection we’re looking at ways that dealers can leverage this technology to grow their business. Recently I interviewed Dave Perrotta, director of
Read More

The Modern Office Methods Approach to Selling Power Protection

Modern Office Methods in Cincinnati, OH, has been selling power protection products from ESP for more than 10 years. In fact, virtually no machine goes to a customer without some sort of power
Read More

Managed IT Services Peer Groups Look to Position Dealers for IT Success

Last week GreatAmerica Financial Services announced the creation of the office equipment industry’s first managed information technology (IT) services peer groups, an endeavor with Service
Read More

New Research from Innovolt Highlights Rising Costs of Power Quality Issues and Mitigation Strategies

The power grid that every business relies upon to connect, inform and fuel their operations consists of an aging collection of power generation, transmission facilities and distribution
Read More

MPS? Is It Right for You?

(Editor’s note: This article, which I authored, appears in the February issue of Independent Dealer magazine www.idealercentral.com, a publication focused on the office products dealer channel. I
Read More

5 Reasons Not to Miss Transform Global 2014

Transform Global 2014 kicks off June 2-4 at The Galt House in Louisville, KY. We are excited to host the most educational event for the industry. We have five reasons you can’t miss Transform: 1:
Read More

Making Changes: AIIM Service Provider Executive Forum Provides a Blueprint for Competing in an Evolving Business Environment

Bob Zagami has attended some 30 AIIM Service Provider Executive Forums over the years and he’ll be back again this year, April 1-3 in Orlando. He’s truly bullish on this year’s Service Provider
Read More

Be Productive Systems Builds a Better Mousetrap with Production Manager

For Portsmouth, N.H.-based Be Productive Systems, necessity really was the mother of invention. Its sister company, Recordsforce, a document scanning service bureau, has been in operation since
Read More

HP Unveils Industry’s First Mopria-Certified MFP

Last week HP introduced the HP Color LaserJet Pro MFP M476. This announcement is worth acknowledging because the M476 is the first Mopria certified printer in the industry, meaning it meets
Read More

NBM Rolls with the Industry’s Flow

It’s always fascinating to revisit some of our past Elite Dealers, such as Northern Business Machines, particularly if you missed their profile when it originally ran last fall. If you’re a
Read More

3-D Printing Enables Fraser-AIS to Find New Sales Opportunities

As interest in 3-D printing gains momentum, the debate on whether it even belongs in the print solution space remains in question. However, one dealer says its profit potential in the production
Read More

Notable Solutions Identifies Three Trends Affecting the Imaging Industry in 2014

(Editor’s note: This trends piece was originally scheduled to run last month, however, because I misfiled it, it is appearing this week. I sincerely apologize for the delay.) Notable Solutions
Read More