Features

Things have been changing at Protected Trust during the past 12 months. Last November it entered into a merger with DocuLex and three other companies. The four companies had the same investment Read More

If you’re an MPS provider or sell, service and need a source for parts, toner, and remanufactured printers, Metrofuser www.metrofuser.com should be on your radar if it isn’t already. If you’re Read More

OEM road shows are proving to be excellent educational opportunities not only for dealer principals, but for their sales reps, and depending on the agenda, their service techs too. Toshiba Read More

(Editor’s note: I wrote the following article excerpted here in 2006. It’s amazing how relevant it remains today even if some of the specifics about the organizations and people interviewed may Read More

Growth is great and nowhere is that better illustrated than what’s going on with Impact Networking in Waukegan, IL. Last Wednesday, August 6, the company broke ground on the future home of its Read More

There are two distinct approaches to MPS and they don’t mix well.  In accounts with fewer than 30 total devices, copier and print centric devices, selling an outsourced version of MPS is Read More

(Editor’s note: While we’re on the topic of solutions I thought it would be interesting to resurrect this article I wrote for ENX magazine back in 2006. I’ve condensed it for a quicker read and Read More

Last week LMI Solutions (LMI), an R2 certified remanufacturer, distributor and recycler of replacement monochrome and color toner cartridges, announced that it had acquired Printersdirect LLC.  Read More

(Editor’s note: There doesn’t seem to be as many case studies as there used to be years ago, particularly when I was editing an office end user publication. Although these case studies tend to Read More

I always enjoy reading the results of Copier Careers’ annual salary surveys. The Minneapolis, Minnesota-based company that offers recruitment services for the document imaging industry recently Read More

Following up on last week’s editorial on Canon’s Webinar and the mobile printing and BYOD movement, there was some additional information that came out of that discussion that I didn’t mention Read More

Founded in 1979 by six attorneys, Winthrop & Weinstine has grown to become a full-service entrepreneurial commercial law firm that employs more than 100 attorneys and 200 total staff members. Read More