Features

If it’s not obvious to office technology dealers that IT services represent a huge opportunity and an opportunity that will enable them to remain relevant to their customers and potential Read More

Office technology resellers looking to increase the value their customers derive from their electronic assets through increased uptime have a few options they can turn to assist them in that Read More

In what some in the document imaging space consider an earth shattering announcement last week the news broke that Marco, Inc., a $200+ million dealership based in St. Cloud, MN, was acquired by Read More

Two weeks ago I traveled to Clearwater Beach, Florida for Square 9’s Encompass end user and reseller conference. The theme was “Changing the Direction of Your Business,” a fitting theme for Read More

It’s a new world and the old rules don’t always apply anymore when it comes to reaching new customers and retaining old ones. Social media is complementing and in some instances replacing Read More

Leave it to Lexmark to leave nothing on the table after last week’s press and analyst briefing in Lexington. If I’ve learned anything from attendance at past events it’s that Lexmark is adept at Read More

A near-perfect supplies management program ensures you’ll consistently hit your mark in providing your customers with timely supplies replenishment. It took me a while to find my stride in my Read More

In the year 2015, the words “digital age” may induce eye rolls, but the availability and ease in which we access information has become a huge part of our lives both in and out of the office. Read More

As the name suggests Managed Print Services (MPS) is a managed service and, for the most part, many from our industry would expect MPS to be pertinent when the sales engagement, transaction or Read More

The number of dealers open to adding Managed Services to their menu of products and services offerings is growing as scores of industry consultants and even the OEMs themselves validate this new- Read More

Apple’s ever-popular iPhone and iPad devices are a great replacement for bulky laptops if you just want to browse the web, watch videos or listen to music. They’re also much better for producing Read More

I’m sensing a bit of envy in the BLI office. Every time I glance over at the printer, I notice it glaring jealously at my iPhone. It’s pretty awkward, but I can sympathize (just don’t tell my Read More