Features

On August 22, Carolina Wholesale Group (CWG) announced that it acquired Digitek Computer Products, making it one of the largest distributors of imaging supplies and business machines in the Read More

For the 2015 and 2016 year LPI has noticed an increase in formatter replacement cases for the M525 and the Flow M525C printers. The following list of error code/descriptions are typical to see in Read More

This month we are pleased to present our annual edition of the Difference Makers, a celebration of key individuals making a difference. This issue showcases those representing every segment of Read More

It’s that time of the year again when ENX celebrates those in our industry who are making a difference. Months were spent collecting nominations from industry peers keen to recognize their Read More

Donnellon McCarthy was started by Robert J. Donnellon with a partner back in 1957. Jim Donnellon began working at his father’s company in the late 1970s, after graduating from college and earning Read More

Anybody that knows me well knows that I am a big proponent of SBB (Seat Based Billing) for Managed Print. I’ve talked at various events on the topic over the years and you may have been in one of Read More

Quality Digital Office Technology (or simply “Quality”) is the epitome of foresight. Founded in 1981 by Jeff Poet, who was selling copier and fax machines out of his garage, the company has Read More

In the summer of 2014, Clover Technologies Group acquired Micro Solutions Enterprises (MSE). It was the latest in a long series of acquisitions by the largest and most powerful player in the Read More

In their relentless pursuit of the zillions of pages printed annually on electrophotographic devices in the office, Epson and Hewlett-Packard each made key announcements recently about their Read More

The story of Carolina Wholesale goes back to the early seventies, when a couple of guys were selling typewriters and calculators out of the trunk of their car. Today Carolina Wholesale is one of Read More

When you question dealers about one of the fastest-growing areas of their business, they almost always cite light production and/or wide format. It is clearly a great opportunity to diversify and Read More

The MCBC (Mean Copies between Calls) is affected by parts in a couple of ways. The most damaging is the concept of parts cost per call.  If technicians believe that they are being evaluated on Read More