Features

In a recent blog, I talked about the importance of industry peer-to-peer groups…a great way to learn and share best business practices. This time around, I’d like to sing the praises of becoming Read More

As press releases come across the transom, I’m always on the lookout for topics that are a little to the left of center for the office technology space. One in particular caught my eye a Read More

The next installment of our looks at trends and predictions for the office technology sector in 2018 encompasses a number of different talking points that have garnered top-of-mind attention. In Read More

During the transformation of a business or industry, it’s important to understand both the cost of inaction and the cost to respond. Many organizations plan their path forward; they determine a Read More

Generation Z is here and ready to work, but should you hire them? The short answer is YES. But why? Let’s go over some of the basics between Generation Z and Millennials. How do they compare to Read More

Competition is all around you and growing by leaps and bounds. Smaller dealers who find they can no longer make investments that can help sustain a level of competitiveness to foster growth are Read More

With the conclusion of an utterly-exhausting 2017 calendar year that followed an equally game-changing 2016, Lexmark took an hour to compose itself and provide a BSD channel perspective update Read More

“Coffee is for closers.” What a legendary line from the iconic sales movie “Glengarry Glen Ross.” Closing is indeed part of the sales process. However, allow me to introduce you to a new sales Read More

What a year! Ricoh sells most of their SMB accounts to dealers (not including education, legal and production) and proves that they are dedicated to their dealers. Toshiba has probably staved off Read More

The week between Christmas and New Year’s is always a dead zone from a business perspective. Come Jan. 2, it’s all hands on deck, buoyed by a feeling of renewed purpose and the desire to jump out Read More

Epson America has unveiled a two-pronged approach when it comes to its recently released Epson Advantage Partner Program. One goal is to make the OEM more aggressive when it comes to garnering Read More

For the second year in a row, “123456” remained the top password among the millions of cleartext passwords exposed online thanks to data breach incidents at various providers. While Read More