Features

Company Culture – Asset or Liability?

Every business has its own culture – whether orchestrated or not. And while it can be set in place by management, the true test and worth of a company’s culture is how it is carried out in the
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Third-Party Toner Versus OEM: Why Do Business with the OEM?

There are two sides to every argument. In the case of offering OEM-produced toner as opposed to third-party product, office technology dealers and resellers need to weigh a number of options when
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The New Hybrid Dealer Is Coming – Are you Ready?

During an interview with ZDNet back in 2010, when I was CEO of Photizo Group, I made the prediction that hybrid dealers would dominate the MPS market. At this time, the term hybrid dealer was
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On the Road: EFI Seeks Prominent Role in Fourth Industrial Revolution

Las Vegas—It is easy to see that Guy Gecht has a penchant for numbers. The CEO of Fremont, CA-based technology provider EFI was awash in data as he regaled the 1,500 attendees during his opening
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After the Verdict: The Consumables Market Reacts to Impression Products-Lexmark Decision

Last May’s Supreme Court decision in the landmark Impression Products vs. Lexmark case seemingly set the remanufacturing world on its ear while dealing a blow to global OEMs. Now that a precedent
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FUJIFILM Holdings and Xerox Announce Agreement to Combine Fuji Xerox Joint Venture with Xerox in $6.1 Billion Deal

Norwalk, CT and Tokyo (Jan. 31, 2018) — FUJIFILM Holdings Corporation (Fujifilm) (TSE: 4901) and Xerox Corporation (Xerox) (NYSE: XRX) today announced that they have entered into a definitive
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Seven Ways to Protect Your Most Prized Asset

We all know that without growth, businesses can’t thrive; the office technology industry is no different. A focus on growth can influence dealers to put blinders on and think solely about net new
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In Case of Recession, Don’t Break Glass: Expecting the Unexpected

Toward the end of 2007, economic indicators started to take a sharp, downward turn. It had been six years since 9/11 impacted America’s economy and psyche. While recessions have come and gone,
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Toshiba Elevates and Personalizes Customer Experience

Today, everyone expects the interaction with a smart device to be an intuitive, engaging and personal experience.  We have all grown accustomed to intuitive, game-like apps that are simple to use
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Elite Office Dealers Offer Insight into 2018 Goals, Outlook

What does 2018 hold in store for our industry? That’s a good question. The 2017 campaign ended with a flurry of M&A activity and, if you perused our December Elite Dealer issue, you would
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Growing Impact of Emerging Technologies Examined in CompTIA Research Briefs

Amid a wave of hype around emerging technologies three specific trends are showing the potential to help businesses transform the way they operate, according to a series of research briefs
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