Features

“The customers you once caught are now hunting for your replacement. That is my explanation of the Push-Economy becoming the Pull-Economy.” — Ray Stasieczko How will customer relationships Read More

Standing out within your industry is the hallmark of a solid success model but the road to having the reputation as “simply the best” takes hard work, dedication and an honest assessment of Read More

Epson America chose Valentine’s Day to begin shipping its newly-christened WorkForce Pro WF-C5000 series, which replaces the WF-5000 series of color workgroup printers. It was an appropriate Read More

Businesses often take years to develop a sterling reputation. Yet, it only takes one slip, one promise unfulfilled, to undo years of hard work and diligence. In a community as tightly-knit as the Read More

Recruiting professionals are only as strong as the client’s they’re sourcing for. According to Recruiter.com: “Hiring great employees is as crucial as it is complex. Nothing matters more in Read More

As we wrap up this month’s focus on printing consumables, we’d like to take a look at how certain technology changes have helped shape and positively (and negatively) impact consumable offerings Read More

Hollywood, FL—Giving many attendees a break from the doldrums of winter, Canon assembled more than 50 industry journalists and analysts to the annual One Canon Event, held at the sun-splashed Read More

Ensuring that products and services make our customers’ lives better has been a singular focus for Xerox. In fact, innovation and customers are at the heart of everything we do. For over 50 Read More

How many times have you called on a customer and found they have acquired a content management system or have a new printer services provider elsewhere? Why didn’t they call your dealership? What Read More

  When watching old movies, viewers will often see antiquated scenarios and technology. Characters speaking on cell phones as large as bricks or flipping through encyclopedias to conduct Read More

Last month, Global Imaging Systems (GIS), a Xerox Company, revealed its leadership change for the future, with Dan Cooper taking the helm to replace Tom Salierno, who is retiring as CEO in April. Read More

Last week, a pair of OEMs and an industry analyst provided an overview of the benefits of using original equipment manufactured-supplied consumables. This week, we’re providing equal response Read More