Features

Q&A: Following EIS Acquisition, Toshiba’s Larry White Discusses Company’s Re-emergence in M&A Landscape

In mid-November, Toshiba America Business Solutions (Toshiba) announced it had acquired Electro Imaging Systems (EIS), based in Livermore, CA. Although it was Toshiba’s 56th acquisition
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The Stiffest of Elite Dealer Challenges Remains Recruiting, Maintaining Top-Notch Talent

As we move to the fourth installment of challenges facing our cast of Elite Dealers, we’ve dedicated this piece entirely to one of the biggest obstacles office technology dealerships encounter in
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Xerox Adds Multi-Brand Dealers on Both Coasts as Channel Expansion Momentum Continues

Xerox continues to add partners from coast to coast, with Hilyard’s Business Solutions and Rabbit Office Automation the latest to join its channel partner program. The two recently signed
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Prepare to Hire for the New Year

Making a list of objectives is the best way to track a successful recruiting process. Believe it or not, December is one of the best months to recruit top-level candidates. Imagine, these
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Security, Training, Competition and Growth Among Primary Challenges for Elite Dealers

The third part in our series of the top challenges facing the Elite Dealer ranks in 2018 kicks off with a subject that has garnered momentum in recent years, not only from an office technology
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Is Your MSP Business Tall Enough to Ride Big Clients’ Networks?

If you remember back when you were a kid at an amusement park, the challenge that might stop you from riding a rollercoaster was the sign, “Are you tall enough to ride this ride?” Many MSP
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Enjoying the Fruits of Her Labor Adds Spice to Work of Sharp Difference Maker Grace Hellmold

The key to continued success after 25 years on the job is to avoid complacency and take a fresh approach to one’s line of work. For Grace Hellmold, director of marketing communications and events
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Tracking Which Employees Could be the Root Cause of a Cyber Attack

Kon Leong at Harvard Business Review wrote an excellent article about the problem of employees exposing your organization to cyber threats through human error. Here is an extract: Today,
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From Within the Castle Comes the Threat

The moat around the castle was deep and wide. Those who lived inside the walls of the castle felt safe; they thought no one could or would dare attempt to destroy them. They never calculated the
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Doug Albregts: Sharp Plus Foxconn Equals Awesomeness

PHOENIX—Though the Sharp dealer event held Nov. 28-Dec. 1 at the J.W. Marriott Desert Ridge Resort may have been dubbed Pulse 2017, perhaps a “Members Only” theme would have been more
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New Year’s Resolutions for Sales: Obtaining Net-New Business

This is always an exciting time of the year. As office technology dealers close the book on 2017, sales departments prepare to focus on the coming year. The teams have huddled to forge a game
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Epson Expands Corporate Printer Portfolio with New WorkForce Color A3 Multifunction Printer

Epson America Inc., a leading provider of superior performing printing solutions, announced the expansion of its corporate color inkjet line head printer portfolio with the WorkForce Enterprise
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