Features

Red Flags: Patterns of Behavior Often a Sign of Trouble

A middle-aged job prospect, Dave Johnson, sat pensively in front of the human resources director for WYSIWYG Business Solutions of Camden, NJ, anxiously awaiting her next question. “Well,
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How Increasing Enterprise Value Helps Create Business Value and Longevity

We have all heard the stories about how someone in our industry was able to sell their business for an unbelievable multiple. These are the stories that all business owners who want to sell
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Lexmark Offers Cigars, but Doesn’t Blow Smoke During Final Stop on BSD Roadshow Tour

Make no bones about it. The team behind the Lexmark BSD Roadshow series are the kind of guys you’d want to kick back with, smoke a few cigars, enjoy a brandy or two and speculate on who the Bulls
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Konica Minolta’s Sam Errigo: Taking MWA Relationship to Next Level Good for Entire Industry

Last week’s acquisition of MWA Intelligence Inc. (MWA) may seem like a coup for Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) and its All Covered division, and that would be
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Epson Debuts New T-Series Wireless Wide-Format Printers

Epson today announced two new high-speed, easy-to-use wide-format SureColor T-Series plotters—the Epson SureColor T3170 24-inch desktop printer and the SureColor T5170 36-inch floor-standing
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HR Challenges: Keeping the Superstar Sales Reps Happy, Motivated and Engaged

It’s no secret that a dealer’s sales division is often the one area that frequently sees the highest turnover rates. To what extent the vice president of sales and/or the sales manager can
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Difference Maker Eric Smith a True Patriot for Small Businesses Everywhere

Given this week’s Fourth of July celebration, it seems only appropriate to pay homage to a Difference Maker who, in the face of long odds and potentially damning consequences, took a
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Konica Minolta Adds MWA Intelligence to All Covered Platform

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) continues to accelerate its business transformation with the acquisition of MWA Intelligence Inc. (MWAi) a leading provider in the
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Visual Edge Technology Acquires Companies in Florida, Vermont, Indiana and Michigan

As our nation celebrated yet another birthday, Visual Edge Technology (VET) was busy setting off fireworks of its own, announcing the acquisition of four more companies to fortify its
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Dealers Need to Look Within to Foster Future Growth for ECM

Ideally, the path to growth within the dealer community is paved with promises of net-new business, but that need not be the cure-all solution. As with any ancillary offering that provides
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Difference Maker Sarah Custer Adept at Making the Most of Time

In “Calmly We Walk Through This April’s Day,” the late poet Delmore Schwartz wrote, “Time is the school in which we learn, Time is the fire in which we burn.” It is a reminder of not only our
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Getting to Heart of the Customer Problem Opens Doors to Solutions

Although our industry is changing by maturing and consolidating, some things nevertheless remain the same. One of them is the debate over pricing. Ever since I started in this industry back in
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