Features

Three Hiring Mistakes that Hurt Recruiting Efforts

Recruiting professionals are only as strong as the client’s they’re sourcing for. According to Recruiter.com: “Hiring great employees is as crucial as it is complex. Nothing matters more in
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A Look at the Future and what Role Technology Plays in the Consumables Industry

As we wrap up this month’s focus on printing consumables, we’d like to take a look at how certain technology changes have helped shape and positively (and negatively) impact consumable offerings
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On the Road: One Canon Event Shines Light on Manufacturer’s Impressive Growth

Hollywood, FL—Giving many attendees a break from the doldrums of winter, Canon assembled more than 50 industry journalists and analysts to the annual One Canon Event, held at the sun-splashed
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Better Together—Xerox and Fuji Xerox

Ensuring that products and services make our customers’ lives better has been a singular focus for Xerox. In fact, innovation and customers are at the heart of everything we do. For over 50
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Marketing in the Dealer Channel: Is it an Art or Science?

How many times have you called on a customer and found they have acquired a content management system or have a new printer services provider elsewhere? Why didn’t they call your dealership? What
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Automating and Securing Document Workflow Using AI

  When watching old movies, viewers will often see antiquated scenarios and technology. Characters speaking on cell phones as large as bricks or flipping through encyclopedias to conduct
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Changing of the Guard at Global Imaging Systems: A Conversation with Dan Cooper

Last month, Global Imaging Systems (GIS), a Xerox Company, revealed its leadership change for the future, with Dan Cooper taking the helm to replace Tom Salierno, who is retiring as CEO in April.
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Third-Party Toner Versus OEM: Why Do Business with Remans and New-Builds?

Last week, a pair of OEMs and an industry analyst provided an overview of the benefits of using original equipment manufactured-supplied consumables. This week, we’re providing equal response
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Company Culture – Asset or Liability?

Every business has its own culture – whether orchestrated or not. And while it can be set in place by management, the true test and worth of a company’s culture is how it is carried out in the
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Third-Party Toner Versus OEM: Why Do Business with the OEM?

There are two sides to every argument. In the case of offering OEM-produced toner as opposed to third-party product, office technology dealers and resellers need to weigh a number of options when
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The New Hybrid Dealer Is Coming – Are you Ready?

During an interview with ZDNet back in 2010, when I was CEO of Photizo Group, I made the prediction that hybrid dealers would dominate the MPS market. At this time, the term hybrid dealer was
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