Features

Can the He-Man Creators Teach MSPs about IT Marketing?

If you grew up in the 1980s like me, you no doubt were a huge Star Wars fan and loved to play with the action figures. Of course, you probably had no idea that the massive success of the Star
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Charting Growth Opportunities for Managed IT: Finding Comfort in the Cloud

In a bit of a nod to the Captain Obvious in all of us, perhaps one of the secrets to ensuring future growth for managed IT providers is to furnish the full spectrum of IT needs for clients. While
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New Managed IT Peer Groups Structure Enables Collabrance Dealers, IT Partners to Maximize Value of Service Leadership Alliance

Seeking to make more effective use of its alliance with Service Leadership Inc., Collabrance LLC announced two new peer groups that will focus exclusively on copier dealers and partners who use
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Cisco and Xerox Boost Cybersecurity for Printers on the Network

Pity the network managers who are responsible for network security. Mandates to accommodate the “internet of things” and mobile connectivity add exponentially to the number of network endpoints
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Canon, Epson File Multiple Patent Infringement Lawsuits

A series of patent infringement lawsuits have been filed by Canon and Epson against dozens of remanufacturers. Canon took an aggressive measure to protect its patents by launching a staggering 32
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Five Things Dealers Should Know to Thrive in a Review Economy

Think of the last time you went on vacation, or maybe you’re planning one right now. I would bet some Bitcoin that you visited at least one review site, or looked at reviews of your hotels
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Xerox’s Security Summit Takes Aim at Customers’ Printer Infrastructure

There’s no dearth of talk surrounding the need for enhanced security for businesses when it comes to protecting the sanctity of their servers, data, storage and personal computers. But it was the
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Managed IT: Platform Evolution Critical to Sustained Success

Have you ever watched a NASCAR race in person or on television? It’s an interesting study in competitiveness. Forty individual drivers get behind the wheel of a car that is constructed to an
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Relationships and Change in a Pull-Economy

“The customers you once caught are now hunting for your replacement. That is my explanation of the Push-Economy becoming the Pull-Economy.” — Ray Stasieczko How will customer relationships
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Office Technology Dealers Can Benefit from Benchmarking

Standing out within your industry is the hallmark of a solid success model but the road to having the reputation as “simply the best” takes hard work, dedication and an honest assessment of
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Product Update: Epson Packs More Punch in Smaller Space with WorkForce Pro Refresh

Epson America chose Valentine’s Day to begin shipping its newly-christened WorkForce Pro WF-C5000 series, which replaces the WF-5000 series of color workgroup printers. It was an appropriate
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Fear of Overcommitting in Managed IT? A Partner Platform May be the Answer

Businesses often take years to develop a sterling reputation. Yet, it only takes one slip, one promise unfulfilled, to undo years of hard work and diligence. In a community as tightly-knit as the
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