Features

BTA: Education and Events Make a Difference for Members

When I was asked to write about difference makers, I thought immediately of a number of individuals that have made a difference in my career. There have been managers and peers that have helped
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A Sneak Peek at the Stories behind our 2018 Difference Makers

By now, you have received your April issue of ENX Magazine in the mail. It’s a good one, packed with stories that review the role light production printing can play within your dealership (and by
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Spring Cleaning: Reviewing Customer Profiles for Light Production Print Opportunities

Spring is in the air…well, not really. Much of the country is still consumed by sub-seasonal temperatures, and even spates of snow as Mother Nature gives us a little attitude. But as the flowers
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North American Blues: Ricoh Taking $1.6 Billion Loss for Fiscal Year

Ricoh Co. announced a revision to its forecasted consolidated operating results for the fiscal year ending March 31, with the Tokyo-based manufacturer recording a 170 billion yen ($1.6 billion
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Legacy Cybersecurity Defenses Unable to Keep Pace with New Ransomware and Cryptojacking Threats

Webroot revealed results from its 2018 annual threat report, which demonstrated attackers are constantly trying new ways to get around established defenses. The data illustrates that attacks such
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If it Ain’t Broke…Break it!

One of the phrases I hear repeated over and over until it becomes a meaningless buzz is, “If it ain’t broke, don’t fix it.” I understand the sentiment that was behind this phrase when
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Latest Filing of Canon Lawsuits Take Aim at New Builds: The Role of the Cartridge Dongle

With its latest round of patent-infringement suits targeting 49 manufacturers, distributors and resellers of toner cartridges as well as photosensitive drum units—complaints filed with both the
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Role of Women Continues to Grow in Office Technology Industry

At this time of year, our editorial focus concentrates on the annual Difference Maker edition. We canvass readers to find out who are the movers and shakers impacting the industry in a positive
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Is there a Future for Production Inkjet in the Dealer Channel?

In 2015, Canon Solutions America (CSA) made a bold unveiling with the introduction of its Océ VarioPrint i300 color digital press, a sheetfed inkjet production printing system that gave
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The Lessons of Scooby-Doo as it Applies to Teamwork

The whacky, 2002 live-action movie of Scooby-Doo can teach us about the ins and outs of teamwork and how that can apply to your IT marketing. Two years after the disbanding of the Mystery Machine
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Why the Best Salespeople are So Lucky

How do I achieve my desired sales goals over and over? Thomas Jefferson once said, “I’m a great believer in luck, and I find the harder I work, the more I have of it.” You may have noticed those
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Case Study: Verticomm’s AEC Niche Promises Unlimited Ceiling for Managed IT

Verticomm, the managed IT division of Denver-based All Copy Products, has been providing the full range of managed network services since 1999. Nearly 20 years later, the full dossier of products
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