Features

Following the Process and Cultivating Relationships Enable GFC Difference Maker Tom Flesch to Continue Legacy

Smart business practices are a lot like Novocain. Give them a little time…despite some initial pain, they’ll always work. The Gordon Flesch Co. (GFC) was founded in 1956, and many of the founding
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If You Were Your Competition, How Would You Put Yourself Out of Business?

If you were your competition, how would you put yourself out of business? Well, that’s a heavy and potentially depressing question! Especially considering all of the effort, emotion, wins and
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LD Products Difference Maker Christian Pepper Eschews the Safe Bet, but Cashes in on Rewarding Career

In the 1998 film “Rounders,” the protagonist struggles between committing his full attention to law school while trying to hide from his true passion, which is playing poker for a living. In a
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Looking Skyward for Answers: A Cloud-y Future for Some, Not All

To the cloud or not to the cloud; that is the question. With all due respect to Hamlet, the answer is anything but simple. Nor is the journey’s end permanent. As we wrap up our August look at
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Ken Lalley Named New CEO of Static Control

Static Control is pleased to announce Ken Lalley has been named its new Chief Executive Officer, effective immediately. Lalley will continue as the Managing Director of Static Control’s European
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Ken Edmonds to Guide BTA Service Success Training Program

On Oct. 1, the Business Technology Association (BTA) will present its new online educational offering, BTA Service Success Training. It is the first training program for supervisors and managers
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Taking a Selfishly Unselfish Approach Yields Benefits for Q2 Difference Maker Neal Becker

In an ideal business world, one’s daily agenda consists of a carefully cultivated list of to-do items that, when attacked, produces an array of desired outcomes. But the reality of a given day
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LMI Solutions Announces Partnership with Turnspire Capital Partners

Gary Willert will be the first to admit that LMI Solutions has faced its share of challenges in recent years. But the CEO of LMI Solutions firmly believes his business has found in Turnspire
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BEI Services’ iDaaS Tool: Consistent Billing, Profit-Margin Protection

In the August issue of ENX Magazine, the State of the Industry profile explored offering everything-as-a-service (XaaS). In the same article, Steve Gau alluded to the fact that Marco has been
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How Many Office Equipment Dealers Became Successful and How Others Became WILDLY Successful

When I started my career in the office equipment industry, dealers were having a tough go of it. Cartridge and toner margins were way down due to an influx of inexpensive compatible and
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Dealers Provide Perspective on Tomorrow’s Sales Force During Ricoh ConvergX

When it comes to the latest generation of workers who are currently entering our ranks, there are two elements at play in the assimilation process. There’s the acknowledgment that the millennial
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No Secret to Success: Hard Work, Dedication Show the Path for VOS Difference Maker Jason Habbal

Jason Habbal has a pretty good idea of the value that hard work and dedication can provide. Having watched his father, Fred, toil for hours upon hours to grow Vision Office Systems (VOS) of
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