Features

Patrick and Mark Flesch to Assume Senior Leadership Roles at the Gordon Flesch Company

The Gordon Flesch Company has named Patrick Flesch as president and Mark Flesch as chief operating officer (COO). Having served as sales managers and vice presidents of sales for the Gordon
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IT Marketing Outreach that is More Visible

Your IT marketing need not play the trial-and-error game. Working with SEO agencies which specialize in MSPs can be a key part of rounding out your outreach strategy. If you don’t design
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Which Value-Added Services Will Help You Deliver a Top-Notch Managed Print Services Program?

As an office equipment dealer, you have to do more than simply resell manufacturer hardware. Ultimately, your entire business relies on producing value that creates lifelong customers. That means
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Helping Dealers Provide Managed IT Solutions a Rewarding Experience for Continuum Difference Maker Michael George

Michael George is not one to bask in adulation. The CEO of managed IT services platform provider Continuum may have guided his company’s foray into the office technology sector, but he credits
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Socially Acceptable: Dealers Leverage Twitter, LinkedIn and Facebook to Augment Sales

There are two things most dealers can agree upon. One, social media engagement is an effective tool for communicating with customers and prospects, whether it’s to promote a product or service,
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Website Optimization Plays Key Role in 21st Century Sales Engagement

The role and life of the account representative, one might argue, has been simplified in the past 20 years. No longer is in incumbent upon a sales rep to do all of the heavy lifting in enticing
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Creating Customer Stickiness Essential for Business

I had the opportunity to attend two great events in October. The first was the Seat Based Billing Roadshow held Oct. 17 in Asheville, NC. The second event was the BTA Fall Colors meeting, also
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Quest for Knowledge Powers Lexmark Difference Maker Greg Chavers

There’s a world of knowledge to be found in the office technology industry, and it doesn’t necessarily involve dusting off dog-eared publications from years past to unearth the wisdom. Throughout
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Merger Between Ray Morgan Company, UBEO Business Services Creates $200-plus Million Dealership

UBEO Business Services (UBEO), a premier provider of printer, copier and related office equipment sales and services companies, announced its merger with Ray Morgan Company (Ray Morgan), the
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Three Ways for Employers to Improve their Hiring Process

Are you hiring the right people to help your organization succeed? As we come to the end of the year, it’s evident that so much has changed and continues to change in the recruiting industry.
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Why Office Technology Dealers Should Utilize Digital Signatures

The office technology industry is extremely competitive. Finding ways to maintain momentum in the sales process and shorten your sales cycle can mean the difference between getting a contract
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Relentless Passion and Drive Propels Supplies Network Difference Maker David Concors

David Concors will be the first to admit that some of his Supplies Network teammates may find his approach to business “relentless and annoying.” But the price of fulfilling a determined,
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