Features

Novatech Acquires Memphis, TN-based e/Doc Systems

Novatech, an award-winning provider of Managed IT and Print Services, has announced the purchase of e/Doc Systems, an independent document management and copier dealership servicing Memphis, T
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Toshiba LEAD 2018 Empowers Art of Business, Providing Tools to Craft Masterpieces

Las Vegas—Agile, bold, creative, determined and empowered. Those ABCs of characteristics certainly exemplify the approach employed by Toshiba America Business Solutions (TABS) and Toshiba Global
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The New Customer

Make no mistake about it: the market is in charge. As a provider of services, the best you can hope for is to understand your customer better than the competition, give them what they want,
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Broaching the Topic of MPS: Where to Begin with Clients

Attention, dealers. Who wears the decision-making pants in your family of customers? Obviously, it varies depending on the product or service offering. On the subject of managed print services
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Visual Edge Technology to Host its Presidents Meeting at BTA National Conference

Canton, OH (Sept. 10, 2018) — Visual Edge Technology has announced it will be co-locating its quarterly meeting at the 2018 BTA National Conference in New York City, bringing presidents from its
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Supporting the Dealer: Manufacturers Offer Variety of Managed Print Services Programs

As the calendar turns toward the final quarter of what has been an exciting 2018 on a number of different levels, we encourage you to check out our extensive coverage of MPS in the September
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Six Reasons Why Flat Rate/One Rate Will Change the Copier Industry

I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to
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Five Steps to Hire Top Sales Talent

With today’s low unemployment rates, it may feel impossible to find top talent for your sales openings. This is due to quality-candidates staying under the radar of job boards. According to Your
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Following the Process and Cultivating Relationships Enable GFC Difference Maker Tom Flesch to Continue Legacy

Smart business practices are a lot like Novocain. Give them a little time…despite some initial pain, they’ll always work. The Gordon Flesch Co. (GFC) was founded in 1956, and many of the founding
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If You Were Your Competition, How Would You Put Yourself Out of Business?

If you were your competition, how would you put yourself out of business? Well, that’s a heavy and potentially depressing question! Especially considering all of the effort, emotion, wins and
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LD Products Difference Maker Christian Pepper Eschews the Safe Bet, but Cashes in on Rewarding Career

In the 1998 film “Rounders,” the protagonist struggles between committing his full attention to law school while trying to hide from his true passion, which is playing poker for a living. In a
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Looking Skyward for Answers: A Cloud-y Future for Some, Not All

To the cloud or not to the cloud; that is the question. With all due respect to Hamlet, the answer is anything but simple. Nor is the journey’s end permanent. As we wrap up our August look at
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