Features

Ted LeBlanc has more than earned the right to claim exalted status, having logged an illustrious career in the office technology world that spans four decades and includes stints with some of the Read More

Though our country is relatively young, it is steeped in tradition. Take Thanksgiving Day. We will sit down with relatives we sometimes see only a couple of times per year (and often for good Read More

If you are like me, you are trying to figure out what happened to summer. It seems like yesterday we were lighting off fireworks and eating your brother in law’s terrible BBQ. Now you are trying Read More

For a man who has quite the storied past in the office technology industry, Chip Miceli remains extremely busy contemplating the future. The president of Des Plaines, IL-based Des Plaines Office Read More

The Gordon Flesch Company has named Patrick Flesch as president and Mark Flesch as chief operating officer (COO). Having served as sales managers and vice presidents of sales for the Gordon Read More

Your IT marketing need not play the trial-and-error game. Working with SEO agencies which specialize in MSPs can be a key part of rounding out your outreach strategy. If you don’t design Read More

As an office equipment dealer, you have to do more than simply resell manufacturer hardware. Ultimately, your entire business relies on producing value that creates lifelong customers. That means Read More

Michael George is not one to bask in adulation. The CEO of managed IT services platform provider Continuum may have guided his company’s foray into the office technology sector, but he credits Read More

There are two things most dealers can agree upon. One, social media engagement is an effective tool for communicating with customers and prospects, whether it’s to promote a product or service, Read More

The role and life of the account representative, one might argue, has been simplified in the past 20 years. No longer is in incumbent upon a sales rep to do all of the heavy lifting in enticing Read More

I had the opportunity to attend two great events in October. The first was the Seat Based Billing Roadshow held Oct. 17 in Asheville, NC. The second event was the BTA Fall Colors meeting, also Read More

There’s a world of knowledge to be found in the office technology industry, and it doesn’t necessarily involve dusting off dog-eared publications from years past to unearth the wisdom. Throughout Read More