Features

Three Things That Prevent Execution

What if every young child learning to walk decided after 10 or even 20 times falling that they were just going to stick to crawling. They were tired of the failure and walking seemed too hard.
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Office Technology Buzz and Hullabaloo: ITEX is at the Center of the Excitement

On April 24 and 25, ITEX will host the largest, most extensive national trade show in the office technology space, connecting vendors and resellers. Vendors, solution providers, resellers,
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Dealers Ponder Future Opportunities with Vertical-Driven Markets

In our previous look at vertical-driven business, we examined the art of developing competencies within a given set of market spaces. This time around, we’re asking our panel to provide a glimpse
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A Stroll Through the Product Expo at the Konica Minolta Dealer Conference

One of the elements of the Konica Minolta dealer conference, held in Newport Beach, CA, from March 4-6, was the solid array of products manufactured by the OEM and some offerings displayed in
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Nate Lankford: A Tribute to a Dear Friend and Colleague

We are deeply saddened by the death of Nate Lankford, a long-time member of the GreatAmerica family and a dear friend to many. Nate passed unexpectedly on February 28, 2019, at his home in
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The Dealer World’s a Stage for Konica Minolta at Conference Event

Rick Taylor will be the first person to tell you that he relishes competition. The president and CEO of Konica Minolta strolled the stage of the cavernous and intimidating Segerstrom Center for
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RJ Young Acquires Managed Provider Automated Imaging Systems of Louisiana

It might be said that RJ Young’s recent acquisition of Automated Imaging Systems (AIS) was 15 years in the making, but only needed 30 days for completion. RJ Young President and CEO Chip Crunk
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Passwords and their Encryption Are Easy Prey for Cybercriminals in Account Takeover Attacks

Passwords serve as the foundation for most security today. But security vendor SpyCloud has recovered over 3.5 billion credentials, demonstrating just how insecure they really are. We’d like to
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Have Problematic Employees? Here are Strategies Your MSP Business Could Use

Your MSP business will encounter scenarios where employees become jaded, tired, or restless. There are a lot of expressions of fatigue. Whatever the cause, here are ways to deal with employees
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The Vertical-Driven Dealership: Developing Competencies

How does a dealership like Kelley Imaging Systems of Kent, WA—or any dealer for that matter—employ sales reps that have some specialization in certain vertical markets, but can talk the talk of a
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ConnectWise, Continuum and Thoma Bravo: Oh, the Possibilities are Becoming Probable

Well, it’s not just office supply and print service resellers who are witnessing changes which pose both opportunities and threats to their status quo. When Sycamore Partners, the private equity
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On the Road Again: Trials and Tribulations of the Business-Weary Traveler

I had the pleasure of attending the Konica Minolta event this week (which we’ll profile in next week’s newsletter).  A rash of recent trips got me to thinking about flying adventures. We’ve all
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