Features

M&A Roundup: Datamax Nets River Valley Counterpart, Nauticon Beefs Up Mid-Atlantic Presence

The pace of deals has slowed considerably in the office technology dealer neighborhood, but a pair of transactions in the east from longtime Elite Dealers shook the M&A tree. Down south,
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FTG Texas Difference Maker Justin Rebhun Ensures Success is a Repeatable Process

Business is a journey dotted with destinations. And if there’s one thing Justin Rebhun has learned as a salesperson and a leader, how you get to those destinations is not as important as simply
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Force Majeure: Canon Expands Sphere of Influence at Summit 2025

A little-known fact about Mason Olds is he’s a New York Islanders fan. Now, to anyone under the age of 40, the Isles are a long-suffering NHL franchise. But those of a certain age recall a time
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Attention-Getters: Marketing Tactics that Help Account Reps Secure Appointments

Getting the attention of would-be clients is harder than ever. It seems there’s an inverse relationship between the growing number of touch points and the decreasing odds of getting someone’s
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Dealer Tips for Selling Non-MFP Hardware: Sage Advice from the Pros

Are you currently thinking about adding a new non-MFP hardware item to your product catalog, or is it something you’ve kicked around in the past? Would you benefit from ancillary revenue to
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Making Memories a Rewarding Endeavor for Konica Minolta Difference Maker Kristen Zaccardi Ruppert

Being a maker of memories is no small feat for Kristen Zaccardi Ruppert. As the corporate events manager for Konica Minolta Business Solutions U.S.A., it falls upon her to design an experience
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Bob Smith, 90, Embraced Servant Mindset as Top Executive of Copiers Plus

When the family-owned calculator company where Bob Smith worked for over 25 years was sold to a large corporation, he quickly sensed a shift in leadership philosophy—and not for the better.
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Expansion of imageFORCE Portfolio on Display During Canon Summit 2025

Canon U.S.A. Inc., a leader in digital imaging solutions, today announced the expansion of its imageFORCE product line with the launch of six new series of office printers. The new hardware was
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Garnering Momentum: Dealers Cite Challenges in Scaling Non-MFP Hardware

There’s no underestimating the importance of onboarding product/service experts in hardware areas where account reps have varying degrees of knowledge. It’s truly a team effort—the reps scout
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Technical Prowess Sparks Tenacious Copiers Northwest Difference Maker Judson Meyers

It took a hitch in the Navy for Judson Meyers to realize his professional passion, although given his zeal for fixing things, it isn’t too surprising. During his service, several of his fellow
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Cloud Cover: Toshiba Unveils eTAG, the Industry’s First, Most Convenient and Affordable Way to Remotely Register Printers

Toshiba America Business Solutions is simplifying the often tedious asset tag process by introducing its mobile and QR-enabled Encompass Tag & Assessment Generator (eTAG). Ushering print
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Braden Business Systems’ CEO Erik Braden Honored with 2025 MSP Executive of the Year Award

Braden Business Systems announced that CEO and Managing Partner Erik Braden has been named the 2025 MSP Executive of the Year by Channel Futures. The award recognizes executives who exemplify
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