In one of the most significant deals to hit the office technology sector in years in terms of the volume of facilities, DEX Imaging has obtained 10 direct dealer operations from Konica Minolta Business Solutions (KMBS). As part of the deal, 65 KMBS employees will join the ranks of DEX Imaging’s workforce of more than 2,000 employees.
A majority of the 10 operations are located in the Southeast, including two in North Carolina (Raleigh and Greensboro), two in South Carolina (Charleston and Greenville), two in Florida (Pensacola and Tallahassee). There are two branches in Texas (Corpus Christi and Longview), as well as Shreveport, Louisiana, and Mobile, Alabama.
Tampa, Florida-based DEX Imaging is one of the largest office technology dealerships in the nation, with annual sales exceeding $350 million.
It is the second time this year in which Konica Minolta, which still oversees more than 100 direct offices, has transferred select sales offices to its independent dealer channel. In early April, Pacific Office Automation obtained KMBS branch offices in Nevada, Utah and New Mexico, while All Copy Products added an untold number of direct operations that fortified their holdings in Colorado, Wyoming, Arizona and Nebraska.
“DEX imaging is KMBS’s largest dealer in the United States,” noted DEX Imaging CEO Dan Doyle Jr. “We have been partners for nearly two decades, and it is a great honor that they have entrusted us to carry forward their original mission of providing quality service to their customers on the local level. The addition of these KMBS operations boosts DEX Imaging’s existing manpower in areas where we already do business while expanding our reach into new areas where we have not previously done business.”
According to Konica Minolta, the asset transfer ensures a balanced coverage model focused on building an industry-leading customer experience. It will facilitate Konica Minolta’s strategy to focus on innovating and delivering impactful digital transformation services to customers in four key growth areas: enterprise and global enablement, vertical market insights, managed IT services and enterprise content management, and commercial and industrial print.
“Change is required in order to foster growth as part of our digital transformation strategy. This transfer of assets has been carefully and thoughtfully planned to ensure advancement for our dealer channel, allowing for greater on-the-ground exposure to Konica Minolta services and products,” said Sam Errigo, COO, Konica Minolta. “This also allows Konica Minolta greater alignment and efficiencies across the entire distribution model, ensuring continued value creation in our core technology portfolio together with IT services, enterprise content management and emerging services.”
The manufacturer also noted that it remains deeply committed to the success of its dealer channel partners and direct sales operations, and will continue to fortify its legacy business by investing in adjacencies such as IT services from All Covered, managed content services and business process automation.
