Elite Dealers: Under $5 million

4 The Office
Pittston, PA
www.4theoffice.net

Year Founded: 2006
President/Owner: Carmen Pitarra
Number of Employees: 5
Primary Vendors: Xerox, HP, OneScreen, Formax, Lenovo
Primary Solutions Offerings: PaperCut, Axess
Primary Leasing Partners: Wells Fargo, PEAC Solutions
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Equipment sales (275%), contract revenue (30%)
Biggest Accomplishment of the Past Year: 4 The Office increased its overall profitability by roughly 350%.

Why We Consider 4 The Office Elite:

• Payoff pitch. In an effort to increase market presence, 4 The Office has several advertisements and billboards in local baseball parks.
• Top deal. One of the year’s biggest takedowns saw 4 The Office place approximately 50 A3 and A4 devices, plus smartboards, at a local manufacturing company.
• Diverse attack. When customers aren’t in the market for an MFP, the dealer can lean on diversifications such as smartboards, furniture and shredders to drum up business.
• Community support. 4 The Office provides donations of equipment to non-profit groups and children’s camps. It also supports several veterans organizations.

Advanced Business Solutions, LLC
St. Augustine, FL
www.goabsinc.com

Year Founded: 2004
President/Owner: Adam Gregory
Number of Employees: 11
Primary Vendors: Xerox, HP, Epson, FP Mailing
Primary Solutions Offerings: Barracuda, WatchGuard, Lenovo, Zultys, Crexendo
Primary Leasing Partners: PEAC Solutions, LEAF, First Citizens Bank
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: MNS (13%), MPS (10%)
Biggest Accomplishment of the Past Year: Advanced Business Solutions grew its bottom line by 13% over the previous year.

Why We Consider Advanced Business Solutions Elite:

• Big app-etite. While hardware is essential, Advanced Business Solutions focuses on apps and workflow solutions to piece together a total solution for clients.
• Entrance exam. A college turned to the dealer for the intake of multiple units across campus, and the school also purchased the Xerox Remark Grading app that simplifies testing and grading for teachers while improving their workflow.
• On air. Radio advertising is a key ingredient in Advanced Business Solutions’ marketing strategy. It sponsors local youth sports and advertises digitally and on the air in Florida’s northeast region.
• Key participant. In addition to sponsoring local youth sports, the company volunteers for its local chambers of commerce.

Allied Document Solutions & Services
Swedesboro, NJ
www.ads-s.com

Year Founded: 1994
President/Owner: Rob Richardson
Number of Employees: 10
Primary Vendors: HP
Primary Solutions Offerings: PaperCut, Afinia Label Digitech, TSC, Zebra, DNP, ARMOR-IMAAK
Primary Leasing Partners: GreatAmerica
Approximate Yearly Revenue: $3.9 million
Fastest-Growing Business Segments: Equipment (10%), MPS (10%)
Biggest Accomplishment of the Past Year: Total sales rose 13.5% for Allied Document Solutions & Services, making it the company’s best year yet.

Why We Consider Allied Document Solutions & Services Elite:

• Marketing initiatives. A new website is on the horizon for Allied Document Solutions & Services, and its visibility at local events keeps the company on the minds of prospects.
• Business centerpiece. One of the pivotal relationships for the dealer is an agreement with a global MPS provider. Allied Document Solutions & Services is the primary provider to the client in the United States.
• Trust system. The company’s EOS process keeps it on track with its core values and is a part of the hiring and onboarding process for staff additions. Its roster has a nice blend of youth and experience, from a 26-year veteran to a batch of four techs under the age of 30.
• Giving back. Allied Document Solutions & Services is an annual supporter of the Greater Philadelphia YMCA Association and the Boys and Girls Clubs of Gloucester, New Jersey.

Cline’s Business Equipment
Visalia, CA
clinesbe.com

Year Founded: 1981
President/Owner: Jon “JD” Dolan
Number of Employees: 13
Primary Vendors: Konica Minolta
Primary Solutions Offerings: Pipedrive
Primary Leasing Partners: LEAF, U.S. Bank
Approximate Yearly Revenue: $3.5 million
Fastest-Growing Business Segments: MFPs (70%), IT/phones (20%), HP toner (10%)
Biggest Accomplishment of the Past Year: Cline’s Business Equipment registered a 120% increase in year-over-year revenue.

Why We Consider Cline’s Business Equipment Elite:

• New model. The dealer was almost exclusively a used-equipment seller, but a concerted effort toward offering new machines in the past year moved the percentage from 90/10 to about 70/30.
• Branching out. Prior to 2023, Cline’s Business Equipment predominantly focused on MFPs and IT. With the addition of VoIP through Konica Minolta and third-party supply ordering for the miscellaneous printers, quarterly revenues have witnessed a significant uptick.
• Top takedown. A large truck parts and supply firm engaged the dealer in an agreement that yielded more than 50 MFPs at facilities in two counties. As the client expands its affiliates, it will add at least another 25 units.
• Punching up. Sales manager Anthony Elliott is a volunteer and coach for a local boxing club, with the dealer sponsoring the club’s events. Company execs participate in area chamber of commerce and Rotary Club organizations.

Copy King Office Solutions, Inc.
St. Charles, IL
copyking.com

Year Founded: 2004
President/Owner: Michael Hagerty
Number of Employees: 6
Primary Vendors: Kyocera, Lexmark, KIP, Sharp
Primary Solutions Offerings: PaperCut
Primary Leasing Partners: PEAC Solutions, LEAF
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: MFPs (30%), internal leasing (15%), copier rentals (15%)
Biggest Accomplishment of the Past Year: On the strength of three major MFP pacts that represented 20% of its total revenue, Copy King Office Solutions increased total revenue by more than 50%.

Why We Consider Copy King Office Solutions Elite:

• Budget friendly. The dealer offers internal leasing to clients that don’t qualify for traditional financing. Client credit cards are kept on file to ensure timely payment for monthly billing. When the customer’s credit improves, the dealer will try to get them approved with a primary lender.
• New listing. A Berkshire Hathaway-owned company with six locations signed a large lease and CPC agreement.
• Work flexibility. Copy King Office Solutions allows employees to manage their time in order to accommodate personal appointments during the day. That freedom results in less stress.
• Human touch. The dealer ensures that all client phone calls are answered by a real person who can address their questions directly. Surveys have shown customers prefer live representatives who know their company and its needs.

Mid Ohio Strategic Technologies
Columbus, OH
www.bizmachines.com

Year Founded: 1979
President/Owner: John D. Hoskinson II (president, owner), Karen Hoskinson (vice president, owner)
Number of Employees: 18
Primary Vendors: Toshiba, Sharp, Kyocera, Lexmark
Primary Solutions Offerings: SentryFile, PaperCut
Primary Leasing Partners: GreatAmerica, U.S. Bank, DLL
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Hardware (20%), solutions (20%)
Biggest Accomplishment of the Past Year: Mid Ohio Strategic Technologies rolled out a comprehensive monitoring system that can cover all clients and MIF.

Why We Consider Mid Ohio Strategic Technologies Elite:

• Granular info. The dealer embarked on projects aimed at tracking, observing and collecting data from devices in the field, which enables the company to be more proactive in its approach to service.
• Power supply. Mid Ohio Strategic Technologies cultivated a relationship with a multinational solar panel manufacturer based in central Ohio. The deal is expected to triple in units and solutions over the next 6–12 months.
• Business kudos. A GreatAmerica Prestige Partner, the dealer was also cited by Columbus Business First and Columbus CEO among the top women-owned businesses.
• Giving thanks. Every year, Mid Ohio Strategic Technologies holds a Thanksgiving food drive to benefit the Westerville Area Resource Ministry. Team members collect specific food items that will be part of a dinner package provided to families in need.

Premium Digital Office Solutions
Parsippany, NJ
www.premium-digital.com

Year Founded: 1999
President/Owner: Alan Schwartz, Van Seretis (managing partners)
Number of Employees: 15
Primary Vendors: Sharp, Konica Minolta, Lexmark, Brother, Formax
Primary Solutions Offerings: PaperCut, Ademero, Pulsar360
Primary Leasing Partners: Wells Fargo, DLL, LEAF, U.S. Bank, Macquarie, GreatAmerica
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: A4 (20%), printing and marketing (15%)
Biggest Accomplishment of the Past Year: Premium Digital Office Solutions enjoyed a 27% net-new business increase driven by its team of full-time telemarketers.

Why We Consider Premium Digital Office Solutions (PDOS) Elite:

• Marketing mastery. Among the marketing initiatives PDOS employs: weekly email blasts, monthly tech videos and blogs that speak to the needs of all clients, and Google Ad words for campaigns.
• Business pulse. PDOS’ top takedown was a large health care provider, with an agreement that included MFPs, printers and a secure print release solution.
• Team unity. If there’s an occasion, there’s a party at PDOS. The dealer hosts soirees for Halloween, St. Patrick’s Day, a holiday gala and the Super Bowl. All employees receive a cake on their birthday.
• Difference makers. The dealer provides donations of time and resources to non-profit organizations and furnishes used equipment to churches and schools. PDOS also sponsors golf tournaments.

Triumph Technology Group
Tustin, CA
www.triumphoffice.com

Year Founded: 2012
President/Owner: Pamela Feld
Number of Employees: 10
Primary Vendors: Xerox, Canon, HP, OKI Data, Brother
Primary Solutions Offerings: ID Agent, KnowBe4, Microsoft
Primary Leasing Partners: DLL
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Cybersecurity consulting (50%), technology webinar and speaking engagements (25%), cybersecurity policy development (25%)
Biggest Accomplishment of the Past Year: Triumph Technology Group continues to make key investments and enhancements to assess the cybsersecurity and website security of its clients.

Why We Consider Triumph Technology Group Elite:

• Cyber bytes. Arming clients with the tools and education they need to fend off bad actors is the driving force behind Triumph Technology Group. From insights and training for corner office execs to a cyber safety kit and free dark web reports, the dealer has various resources to help clients develop a sophisticated and effective cyber safety platform.
• Key win. Triumph Technology Group came to terms on a deal with a large utility company for new software.
• Aiding cause. CEO Pamela Feld is a two-time WBE Advocate of the Year, as recognized by the Women’s Business Enterprise Council-West.
• Rapt attention. The key to developing a tailored solution for clients of Triumph Technology Group is carefully listening to their concerns, questions and preferences. This also signals genuine interest in the client’s satisfaction.