One of the challenges, and perhaps opportunities, presented in the quest to provide quality customer service is the notion that no one loves buying a copier. And Sean Mummert is out to change that by expanding the customer experience. The founder and president of The Office Read More

It can be argued that the biggest value proposition that a person or business can have is its reputation. Quite often, one bad decision can result in its permanent loss. Paul Scarlett, director of asset management at Ricoh USA, learned this lesson the easy way via a nugget of Read More

Orlando, FL—Wanting to leverage the magic offered by a city known for sparking the imagination of children and adults alike, Toshiba America Business Solutions (TABS) and Toshiba Global Commerce Solutions (TGCS) united to host the annual 2017 LEAD (Learn, Engage, Act, Deliver) Read More

Scottsdale, AZ — As day one of the fifth annual Executive Connection Summit (ECS) unfolded at the Hotel Valley Ho, one of the recurring themes that marked the event was the topic of cyber security and the need to lock down and protect customers in an age of big data and the Read More

It has been said that there are two types of people in the business world—those who love to win, and those who hate to lose. Your motivating factor can either be the fear of failure or the determination to succeed. Some prefer the chase, others relish being chased. Darren Cassidy Read More

In business, there’s something to be said for stepping outside of one’s comfort zone. That would apply to the dealer channel and the subject of diversifying into short-run digital label printers. Across the entire printing ecosystem, packaging and label printing has garnered the Read More

LAS VEGAS—Despite the let-it-ride mentality that permeated its surroundings, the 2017 ITEX Imaging & Technology Exposition held April 18-20 at the Mandalay Bay Resorts & Casino was anything but a gamble for the dealers attending the annual event. While there were no Elvis Read More