Marketing to the Masses: Is it Time to Rebrand?

OK, so we’ve just about hit the midway point of 2018, as incredible as it may seem. Time to focus on following through with those business plans and plow through the third quarter with a vengeance prior to the holiday season. And perhaps, just maybe, it might be time to revisit
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Visual Edge Technology: Owners on the Same Page, Writing a New Chapter for Office Technology Dealerships

Brian Frank had a pretty good idea of what the future would look like for the office technology dealer universe, and the president of Graphic Enterprises Office Solutions wanted to play a big role in shaping that future for his company by following an M&A path to growth.
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Difference Maker Sam Stone Cultivates Family Atmosphere, Caring Platform at Stone’s Office Equipment

Creating a work atmosphere based on trust and autonomy can be difficult to achieve. It requires a degree of faith on the behalf of management, and assembling a team of employees who are like-minded when it comes to the goals of the dealership. But Sam Stone wouldn’t have it any
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Sharp’s Mike Marusic Provides Insight to His New Role as Head of SIICA

Last month, Sharp Electronics Corp. announced that Mike Marusic would take the helm as president and CEO of Sharp Imaging and Information Company of America (SIICA). He replaced Doug Albregts, who left the company to take an executive vice president role at Las Vegas-based
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Jersey Girl (and Difference Maker) Danielle Wolowitz of KYOCERA Follows Her Heart to Unexpected Career in Office Technology

Looking back, it’s probably safe to say that Danielle Wolowitz did not have concrete career plans while attending a Catholic university in northern New Jersey. She didn’t know what she wanted to do, but in a sense, she knew what she wanted to be…happy and successful. Her family
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From AI to the Cloud and Beyond, Tracking the Evolution of ECM

In conjunction with this month’s state of the industry focus on ECM, document capture and related software, we asked our panel of software vendor experts to chart out how they envision the evolution of these tools in the short-term future. In addition, the esteemed roster of
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Difference Maker Art Post Uses Gift of Gab, Knowledge to Fashion Successful Sales Career

Sometimes, it is the back story of an individual’s career that can truly portend his or her future. That is certainly the case with Art Post, a 35-plus year sales veteran of the office technology space and the CEO of the Print4Pay (P4P) Hotel, a knowledge-sharing repository for
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Integration Innovation: A Manufacturer’s Guide to Enterprise Content Management Solutions

Given the multitude of software solutions related to ECM and document capture on the market, it’s easy to forget that many of the industry’s leading OEMs have document-management tools of their own that integrate effectively with many of the most-commonly-used systems. We’ve
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HP Believes Road to Gaining Dealer Respect Intersects with A3 Market Leadership

HP’s acquisition of Samsung’s Print business was completed in November 2017 and the shape and direction of HP’s entry into the A3 space is becoming clearer. HP executives made their goal clear from the outset: the Palo Alto, CA-based OEM was keen on taking a big chunk out of the
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Report: Fujifilm Planning to Sue Xerox Over Scuttled Deal

In the aftermath of seeing the $6.1 billion combination between Xerox and Fuji Xerox nixed by Xerox, Fujifilm Holdings executives indicated during an earnings briefing that it plans to sue the Norwalk, CT-based manufacturer, Reuters reported. “We are currently in talks with
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On the Road: ITEX 2018, the Family Reunion of the Office Technology Channel

When bouncing along the road, attending the multitude of manufacturer-hosted dealer events, you’re bound to bump into a multitude of familiar faces. But for dealers to truly get the full, unabridged diet of manufacturers, suppliers and purveyors of office technology in an
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Persistence and a Desire for Knowledge Propel Difference Maker Ray Belanger

When it comes to being selfless, one would be hard-pressed to find a more shining example than Ray Belanger. Kind and unassuming, the president of Rockland, MA-based Bay Copy would rather tout the performances of his team members as opposed to seeking the limelight for himsel
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Vendors Chart the Qualities of High-Impact Enterprise Content Management Platforms

Let’s face it, we’re a society of complainers. Those of us who are old enough to recall the days before cable television (note to Millennials: yes, also before the days of Netflix and streaming content) remember having three or four VHF television stations (ABC, NBC, CBS, PBS)
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California Dream: Steep Growth Pattern Enables Image Source to Dominate West Coast

Brad Craft is a people person. It only takes a few minutes of chatting with the president of San Bernardino, CA-based Image Source to learn just how much he values the relationships he’s established during his company’s 30-year history, many of whom have helped the company
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PayStation Series Extends ITC Systems’ Mastery of Self-Service Printing and Copying to Libraries, Universities and Beyond

In a sense, Toronto-based ITC Systems hasn’t fundamentally changed the mission of its core offering of providing Integrated Transaction Control Systems (hence the name) since its 1989 founding. But as company President Campbell Richardson happily notes, the technology level has
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