The 2018 campaign has largely been a rousing success for the office technology dealer universe, aided to some degree by a healthy economy (the December stock market swoon notwithstanding). Beneficial though it may be, dealer growth is always tempered by the need to have an Read More

As we reach the home stretch of 2018’s final hurrah, it’s not too surprising to learn that one of the biggest stumbling blocks confronting our list of Elite Dealers is the need to identify, hire and maintain quality employees. As we’ve seen time and again, many dealers can boast Read More

There was no master plan for Advanced Imaging Solutions (AIS) of Minnetonka, MN, to become the first business worldwide to sell the Konica Minolta AccurioWide 160 wide-format printer. In fact, AIS didn’t realize until after Allegra Marketing · Print · Mail – St. Paul had signed Read More

For the better part of 30 years, Aldo Spensieri has been a solutions aficionado. The vice president, MPS Solutions for Clover Imaging Group (CIG), loves being able to bring innovative solutions to the industry. His resume includes a number of impressive accomplishments, including Read More

As part of our annual Elite Dealers issue, ENX Magazine queries respondents regarding the toughest challenges facing their operations. We squirreled away these answers from our 132 honorees to roll out to readers throughout the month of December. So, take a break from your Read More

We’re going to bid November adieu by wrapping up our look at 21st-century sales strategies with a mixed-bag look at the wildcard variables that have enabled dealers to gain a leg up on the competition in their respective markets. In some cases, adding a unique product can prove Read More

Ted LeBlanc has more than earned the right to claim exalted status, having logged an illustrious career in the office technology world that spans four decades and includes stints with some of the most recognized names in the industry, including Panasonic, Sharp, Konica Minolta Read More

Whoever said “The more things change, the more things stay the same” obviously hasn’t spent any meaningful time in the office technology industry. Change was evident from the onset of 2018, beginning with the start of the would-be Xerox-Fujifilm union, and the year maintained Read More

Though our country is relatively young, it is steeped in tradition. Take Thanksgiving Day. We will sit down with relatives we sometimes see only a couple of times per year (and often for good reason) and enjoy a turkey meal with all the trimmings before falling asleep by halftime Read More

For a man who has quite the storied past in the office technology industry, Chip Miceli remains extremely busy contemplating the future. The president of Des Plaines, IL-based Des Plaines Office Equipment (DPOE) isn’t one to rest on his laurels; in fact, he’s determined to make Read More

Michael George is not one to bask in adulation. The CEO of managed IT services platform provider Continuum may have guided his company’s foray into the office technology sector, but he credits the firm’s executive and leadership teams—as well as its 1,400 global employees—with Read More

There are two things most dealers can agree upon. One, social media engagement is an effective tool for communicating with customers and prospects, whether it’s to promote a product or service, or to keep people abreast of what your company is doing. Two, crafting a message that Read More

The role and life of the account representative, one might argue, has been simplified in the past 20 years. No longer is in incumbent upon a sales rep to do all of the heavy lifting in enticing existing clients and prospects to avail themselves of your dealership’s product and Read More

There’s a world of knowledge to be found in the office technology industry, and it doesn’t necessarily involve dusting off dog-eared publications from years past to unearth the wisdom. Throughout his career, Greg Chavers has found listening to be the best tack toward Read More

David Concors will be the first to admit that some of his Supplies Network teammates may find his approach to business “relentless and annoying.” But the price of fulfilling a determined, specific business strategy and its goals can be high for those who release their feet from Read More