It was in 1943 that psychologist Abraham Maslow first put forth his hierarchy-of-needs pyramid detailing the requirements individuals must satisfy, starting with the most basics tools for survival, all the way up to self-actualization. Maslow argues that as each of these needs Read More

As we put the wraps on our January state of the industry look at trends and predictions, we have a second round of “sleeper” trends, issues and variables that might not have an immediate impact on the industry during 2019, but have the potential for long-term consequences. Hiro Read More

Wanting to provide more technology that is reflective of the needs of its customer base, Ricoh kicked off the unveiling of its new RICOH IM C series of MFPs last week with a special press and analyst event in New York City. But the true coming out party was held for the Read More

Xerox knows that the next best thing to having a junkyard dog stalking the perimeter of your AltaLink MFP, thus ensuring its security, is to have one built into the device…sans the mess and noise associated with an actual canine. The venerable manufacturer recently made software Read More

M&A, diversification, the onset of future office-type technologies, continued demand for A4 devices…these are but a few of the trends that have dominated the office technology dealership space in recent years and continue to have an impact in the way we do business going Read More

For the third time in the last two years, Nashville-based Novatech has ratcheted up its standing in the Atlanta market via an acquisition by obtaining Consolidated Copier Services (CCS), based in McDonough, GA. The deal lifts Novatech into the $15 million sales range in that city Read More

When it comes to doing business, companies fall along the lines of three different mindsets. There are those who follow trends and others who ignore them, while there’s a third that prefers to set their own. OK, so you can make an argument that the second and third trends are Read More

Ordinarily, as a B2B publication, we hesitate to report on rumor, speculation or innuendo. But in the case of Xerox, it is quite clear that something is afoot with the organization, which is due to celebrate its 113th anniversary this year. The rumblings are becoming louder and Read More

Easily, the most difficult days of the year to find motivation and energy are the first few trips to the office following the long holiday season. Fear not, the gift wrap, party eyeglasses and sugar cookies may be a distant memory, but we’ve assembled a cast of industry Read More

It seems that 2018 flashed before our eyes in a heartbeat, leaving nothing but a fond memory from a year awash in black ink on the financial ledger. MFP and copier placements may be flat for some, but many companies managed to wring out a respectable margin during the course of Read More

Early in his career, Joe Contreras’ lunchtime drive would take him past a Toshiba facility. The Texas A&M product was employed with a smaller organization, where he was involved in the PC networking hardware sector. Yet, seeing the Toshiba building in person stirred his Read More

As part of our state of the industry look at the trends and issues that shape the way we do business in the office technology sector, we’ve gathered a cast of major industry figures to interpret the events of 2018 and the lessons that can be applied moving forward. Our roundtable Read More

The November announcement that Carolina Wholesale Group (CWG) was combining its distribution brands Carolina Wholesale, Arlington and Digitek under one name, ARLINGTON, might have come as a surprise to many of its dealer and vendor partners. But for Brent Martin, director of Read More

Now that the last crumbs of fruitcake have been devoured and there isn’t a trace of egg nog to be found in the cafeteria refrigerator, it’s time to dust off the old crystal ball and take a look at what 2019 has to offer. It’s safe to say that M&A left a significant handprint Read More

One of the keys to becoming a true visionary is to picture the outcome of a project in its entirety, then work backward to outline all of the steps necessary to make it become a reality. Of course, it definitely helps to have the chops to marry ideas with a finished product, and Read More