Piece by piece, the future of Xerox Corp. continues to take shape. This week, the company announced that shareholders approved its proposal to adopt the merger agreement pursuant to which Xerox expects to implement a holding company reorganization. Read More

Debra Dellaposta is one of those executives who cringes at the thought of talking about herself. But when it comes to her customers, employees and her peers, Dellaposta is one of the more unfailing advocates, always searching for ways to improve the experience of dealing with Read More

There are few things as gratifying as taking on something in need of repair—a leaky faucet, a lawnmower that won’t start, a computer that’s operating slowly…even a baseball hitter who is pulling off the ball—and making it work properly again. That sense of accomplishment for a Read More

Last month, Nashville, Tennessee-based Novatech shocked the industry with the announcement that Founder and CEO Darren Metz was transitioning into the role of executive chairman, to be replaced by Dan Cooper, a 30-year industry veteran with tenures at Xerox’s Global Imaging Read More

On the heels of last week’s first-person account of ITEX 2019, we thought it would be productive to survey a few of the people who either attended, sat on a panel or both, to gauge their feelings as to the annual show’s effectiveness. Overall, ITEX 2019 received good marks, along Read More

There was a time in Wes McArtor’s life, when he was just starting BEI Services with Greg Moseley, that the business was consuming his world. After all, a new business—like a newborn child—tends to dominate one’s every thought and action, and all else tends to fall by the wayside. Read More

Between booth meetings and educational workshops, the agenda for ITEX 2019 provided many opportunities for those who are swift of feet and adroit at time management. Indeed, the opportunities to meet, learn and grow at the annual expo, which took place April 24-25 at the MGM Read More

Honesty. Hard work. Education. Fun. Individually, these aspects can provide the foundation to excelling in the office technology space. When taken in unison, these somewhat disparate elements provide a roadmap to success for Stephanie Keating Phillips, the director of solutions Read More

The 2019 Difference Makers of the Office Technology Universe A wise man once asked, “What have you done lately to make the world a better place?” Clearly, few people have the capacity to wield a positive influence on a grand scale. But when we endeavor to make our little corner Read More

Watching Mike Stramaglio try to work his way from the front of the exhibit hall to the back aisle at ITEX 2019 was like seeing a politician weave through a crowd of supporters. Every five feet or so, another attendee would stretch out his hand to greet Stramaglio, amid smiles and Read More

As we wrap up April’s look at the value of peer groups, one of the common refrains uttered by all of our panelists is resisting the urge to implement too many ideas brought back from meetings all at once. Easier said than done. Many dealers remark that they’ve emerged from peer Read More

Think you have your SMB customers on lockdown when it comes to providing cybersecurity solutions? A research report conducted by Continuum and Vanson Bourne indicates that might not be the case…by a longshot. The study, titled “Underserved and Unprepared: The State of SMB Cyber Read More

Brother International invited about a dozen journalists and analysts to its Fireside Chat presentation on April 12 at the Foxwoods Resort Casino in Mashantucket, Connecticut, perhaps a first in the annals of OEM gatherings where an actual Native American reservation served as the Read More

One of the harbingers of spring is baseball season. The sport has undergone a major metamorphosis in the last 20 years, particularly in the way that performance is measured. For years, batters were judged by three primary statistics—batting average, home runs and runs batted in. Read More

Canon U.S.A. Inc., a leader in digital imaging solutions, announced the new imagePRESS C910 Series. Building on the success of its predecessor, the market leading1 imagePRESS C850 Series, the imagePRESS C910 Series is a true, light to mid-volume production color digital press Read More