Gone are the days when consultants, pundits and industry observers needed to inform the masses that now is an optimal timeframe for interested office technology dealerships to explore cashing in on the asset they have (in some cases) spent a lifetime developing. That point has Read More

4L Technologies (which operates as Clover Technologies, the parent company of industry remanufacturer Clover Imaging Group), has hired advisors to evaluate strategic options after losing a pair of key customers while struggling with nearly $700 million of debt, according to Read More

Taking a very methodical approach to the rollout of its Workplace Hub, Konica Minolta welcomed about a dozen customers to its direct operations in Plymouth Meeting, Pennsylvania, on July 18 for an extended look into the manufacturer’s revolutionary IT offering. The hour-plus Read More

From discovery to implementation and client training, from setting expectations to delivering on promises, implementing workflow solutions calls upon the dealer, client and the software/hardware solutions provider to be in sync. Brad Yocum, market manager for Function4, Read More

After three years of trekking nearly 500 miles down the California coast, the fourth installment of Bike For Hope switches to the East Coast and the Blue Ridge Mountains in South Carolina from Aug. 18-22. Approximately 18 riders have signed on for the event, which originates at Read More

Thoughtful and analytical, Greg VanDeWalker is one of the most intelligent members of the office technology stratosphere. The senior vice president of IT channel and services for GreatAmerica Financial Services and Collabrance, VanDeWalker spends a good deal of time crunching Read More

OK, so you’ve sold a workflow solution to the client. That was the easy part. Now the nightmare can begin. Did we say nightmare? We meant to say implementation. When a project ushers in various departments within a client’s operations, it can sometimes lead to miscommunications, Read More

“Life is good and I have it way better than I deserve.” These are the words of Scott Lewis, vice president of sales and marketing for ARLINGTON, and a 2019 ENX Magazine Difference Maker. The statement says much about his attitude toward life and implies his gratefulness toward Read More

As part of the strategy to grow its digital workplace transformation offering, Ricoh has announced a definitive agreement to acquire DocuWare, a leading provider of content services software.  The transaction is expected to close this summer, subject to receiving clearance Read More

As you prep the steaks and marinate the chicken for the grill this weekend, we offer you a breezy look at some of the challenges sales reps experience in peddling workflow solutions, as part of our July state of the industry focus. Let’s be honest, an account executive (by Read More

The fear of failure can be paralyzing for some in weighing risk against reward. A baseball outfielder sees a ball quickly dropping in front of him and has two choices: leave his feet in an attempt to make a heroic catch, or catch the ball on a single bounce. Some would opt to cut Read More

As we put a wrap on our June state of the industry focus on the future office/smart office platform, we’ve asked our dealer panel to provide their views on what tomorrow may hold for their product and service portfolio. A dealership such as DOCUmation is quite methodical when Read More

It might be a bit of an exaggeration to say that Vaclav Muchna was destined to become the CEO of a successful technology-based startup company. But considering the pitfall-laden path that eventually led him to bring Y Soft to market, it is a testament to Muchna that he didn’t Read More

Todd Hirshorn can feel your pain. The president and chief revenue officer of Miami-based RingByName may not be a household name in the office technology dealership realm. However, he’s aware of the challenges dealers face in finding that net-new revenue generator to bolster Read More

When he was looking toward the next stage of his professional career, Joe Contreras saw in Epson a value proposition that was different, meaningful and exciting. Having spent a lion’s share of his career on the toner side, the inkjet proposition certainly applied to all three Read More