Industry Giving, Part Two: Good Corporate Citizenship Connects Dealers with their Communities

As a follow-up to our initial feature on office technology dealer philanthropy, we have more examples of dealers who have given of their time and resources to support individuals and organizations on a local and/or national level. When Hurricane Harvey ravaged Texas and Louisiana
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Acquisition of DocuWare, ConvergX19 Dealer Meeting Sees Ricoh Finishing 2019 with Burst of Momentum

It was an eventful summer for Ricoh. It started off with the announcement that the company had acquired content services software specialist DocuWare, and continued with two new facilities opening on the east coast—including a new U.S. headquarters—that will update and modernize
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What’s in a Name? The Very Value Proposition for Quick Quality Cabinets

Imagine for a moment you’re a connoisseur of original artwork from 20th-century painters such as Pablo Picasso, Jackson Pollock and Frida Kahlo. You’re drawn to Picasso’s unique interpretations of subjects, Pollock’s “action painting” and the raw, powerful imagery depicted by
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Golden Opportunities in the Golden State: Gary Johnson Turns ‘Sky is Falling’ Into Rising Star for WiZiX Technology Group

The last thing that Gary Johnson wanted to do was buy himself a job. After a long career in the industry that included stints with Wolco Business Systems, Zoom Imaging Solutions and Xerox’s Global Imaging Systems, Johnson had purchased a home in southern California. He was more
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Talkin’ ‘Bout an Evolution: Modern Buying Demands Trigger Inbound Marketing Movement

What does your website say about your company? Does it position your brand as a thought leader on the needs and issues that confront your clients? And what do your clients say about your dealership when they leave your site? Do they say anything? More importantly, what do they
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Fueling Growth: The Next Hidden Gem is Just Around the Corner

The Sharp dealer meeting earlier this month in Las Vegas created a lot of buzz around the smart office/future office platform, and other manufacturers like Konica Minolta have gone down this path. In fact, the smart office has kind of pushed the humble MFP onto the backburner,
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ProCopy Difference Maker Mike McGuirk Embraces Team Approach

One could look at Mike McGuirk—the architect of the “Worst Copier in AZ Sweepstakes,” where the winner has their temperamental machine dropped from a crane at 100 feet in a live, web- and radio-broadcasted event—and assume he just marches to the beat of his own drummer. But truth
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Don’t Flinch, Guys: Day Two Musings from Sharp Dealer Meeting in Las Vegas

Mike Marusic and John Sheehan probably are not compensated for hazards associated with juggling, but the two Sharp executives proved to be good sports during the opening (and closing) performances by Jon Wee and Owen Morse, a.k.a The Passing Zone, on day two of the Sharp dealer
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Switching Lanes: Overcoming Client Objections to Nontraditional/Hidden Gems

One of the more common refrains that has been repeated throughout 2019 is the suggestion to “stay in your lane.” In other words, don’t deviate from what you know or stray from your core competency. Stick to what you do best. That philosophy can be problematic. As an office
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Sharp Smart Office Tools Highlight Opening Day of Dealer Meetings in Las Vegas

Our friends at Wikipedia tell us that a synapse is a structure that permits a neuron (or nerve cell) to pass an electrical or chemical signal to another neuron or to the target effector cell. Our friends at Sharp, meanwhile, tell us that its Synappx platform enhances
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Learning and Teaching the Twin Fortes of MOEbiz Difference Maker Darrin Denney

During the course of a 17-year career with MOEbiz, Darrin Denney has developed a keen understanding of the challenges that confront small businesses and fully realizes that no one is immune from some type of disruption. But challenges can also be visited upon the dealer,
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Unearthing the Hidden Gems: How Dealers Spread the Word

If there’s a chill to the morning air, then it must be October. This month’s state of the industry report takes an overview of the so-called hidden gems that dealers believe have a high upside for potential growth, but may be viewed by some as flying under the radar simply
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Doing the Right Thing, Rather Than Taking the Easy Way Out, Compels Toshiba Difference Maker Larry White

The tasks we face in our daily lives often offer ponderous challenges. At times, saying no may be the quickest and easiest way to overcome them. Then again, while it may be the easiest solution, that doesn’t mean it’s the right solution. Larry White understands that saying no can
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Treasure Hunting: Manufacturers Shed Light on Hidden Gems that May Unlock Dealer Fortunes

Do you ever like to steal away on a Sunday morning and visit your local antique stores? The experience offers a trip back in time to the halcyon days of your youth, maybe even decades before you were born. Maybe you have a hobby itch that needs scratching. Or maybe you don’t know
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Dare to Differentiate: In a Sea of Sameness, DCS Stands out From the Crowd

Most readers can fondly recall their favorite comic panel from The Far Side, authored by the legendary and offbeat creator, Gary Larson. Aside from casting chickens and cows in various, hilariously ridiculous circumstances, Larson could also deliver poignant messages with a
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