Jim Coriddi made it abundantly clear during the outset of Ricoh’s annual ConvergX meeting, which took place Nov. 18-20 at the Aria Resort & Casino in Las Vegas. The vice president of Ricoh USA’s dealer division proclaimed that ConvergX 2019 was not about products or sales. Read More

Great opportunities are oftentimes tucked behind seemingly difficult challenges. Soichi (Steve) Oda, the senior vice president, business planning for Sharp Imaging and Information Company of America, had that point driven home to him by a college professor, who quoted an old Read More

It’s funny how this time of year can be quite taxing. A holiday is tucked in at the end of November that implores us to be thankful for what we have, cultivated by childhood visions of pilgrims and Native Americans lovingly breaking bread—a reminder that there are more common Read More

Some of the most successful marketing campaigns employed in the corporate world feature integrated, multi-channel initiatives that entail digital and traditional touch points wrapped around a common theme and a call to action. From recruiting college prospects to raising money Read More

One thing’s for certain during the course of Xerox’s pursuit of HP. Both parties are not shy about sending replies on the weekend. Last Saturday, HP penned a response to Xerox CEO John Visentin, reiterating its rejection of the $33.5 billion cash-and-stock acquisition offer. HP Read More

Just as we were putting this issue to bed, news broke that Xerox, recently flush and free of billion-dollar litigation, was considering the unthinkable: a cash-and-stock offer to acquire HP. Yes, Xerox acquiring HP—not vice versa. In fact, the Wall Street Journal reported the Read More

Within days of receiving an offer of $33.5 billion in cash and stock to be acquired by Xerox, HP on Sunday publicly released the letter it sent to John Visentin, Xerox vice chairman and CEO, that said its board of directors had unanimously rejected the offer. Four days later, HP Read More

Most of us are skeptical when it comes to fate, but upon hearing the backstory of Toshiba Business Solutions’ Steven Sauer, it just might flip the thinking of even the most hardened of non-believers. Owning a most impressive educational resume that includes an MBA from Rochester Read More

As hard as it may be to fathom, a New Year and a new decade are just around the corner. In less than 50 days, dealers across the industry will embark on their 2020 initiatives. Suffice to say, inbound and outbound marketing strategies will be the ignition to adding net-new Read More

Xerox Corp. has offered HP a four-week window for the respective organizations to examine their respective organization’s books as an enticement for the Palto Alto, California-based technology giant to accept its takeover bid, according to a Bloomberg report. Citing people Read More

It’s not hard to see why Gregg Petrie teamed with his brother, Mark, to form Copiers Northwest 33 years ago. After all, his father, Bob, sold 3M Thermofax copiers in the late 1950s. “He told us growing up that ‘sales makes the world go around,’” Gregg Petrie recalled, “and that Read More

An estimated 720 people crammed the ballroom at The Venetian in Garfield, New Jersey, on Oct. 30 for the sixth annual Jillian Fund Gala. Dealers, manufacturers, suppliers and other providers throughout the industry network joined friends and families of those who have benefitted Read More

It’s been said that the best-laid marketing plans are those that incorporate various “touches” with the end-user. The more channels that are utilized, the better the chance of a dealer delivering the desired message to customers and prospects. Many of these are digital (emails, Read More

Marketing in the 21st century has become a high-stakes game for the office technology dealership community. Traffic on the information superhighway (now there’s a 20th century term) is cluttered at best, and bumper-to-bumper action can make it difficult for a business’ message to Read More

When Gordon Flesch left his position as a salesman for Royal Typewriters and took the helm of a $3 million dealership that would bear his name, little did he know it was the foundation of a company that would grow to $151 million, making it among the 10 biggest in the nation. Read More