During the onset of its PrecisionCore rollout for the office inkjet space, Epson vowed to make a bold play that could help the technology become as dominant as it has in the consumer and industrial sectors. And during last week’s Ink Boldly, Epson’s first-ever business inkjet Read More

Who doesn’t like a party? Few activities can bond a business and its client/prospect base quite like a customer appreciation event, one where there’s little to no shop talk. That’s when you can get to catch up on how families are doing and have earnest conversations without any Read More

Timing is everything, and we have to admit the timing of our state of the industry report on putting on hosted events has a curious footnote, given the recent developments surrounding the novel coronavirus (COVID-19) outbreak. Travel to numerous countries that have been hardest Read More

Xerox continued its push to annex HP after launching a tender offer Monday to obtain all outstanding shares of HP for $24 a share. The offer, for $18.40 in cash and 0.149 Xerox shares for each HP share, was swiftly and decidedly rejected by HP after the Palo Alto, CA-based Read More

Last November, Ricoh made it abundantly clear during its annual ConvergX conference that its Ricoh Family Group dealer partners are an integral part of the manufacturer’s current business and future plans, along with its direct dealer partners. That promise is accompanied by an Read More

Being a few ticks north of the mid-century mark, this reporter clearly remembers the time when the previous generation removed its graduation cap and gown—or mustered out of the service—then picked up a hard hat and lunch pail, which were to become constant companions for the Read More

In tandem with its Q1 2020 earnings report, Palo Alto, California-based HP rolled out a strategic and financial value creation plan that does not envision a union with Xerox. But it doesn’t completely close the door on Xerox CEO John Visentin and maverick shareholder Carl Icahn, Read More

This month’s state of the industry report on the value of hosted events may seem to be a rather specific topic. The idea behind the content, quite simply, examines how dealers can use these opportunities to portray themselves as thought leaders, trusted advisors and partners to Read More

Technology in and of itself is not an elixir to successful business. If it doesn’t address how end-users interface with technology and the manner in which they expect it to facilitate their processes, then technology becomes that shiny object that carries a hefty price tag but Read More

At times, the family-owned and operated office technology dealership gets pigeon-holed. It’s viewed as being so steeped in its traditions that it doesn’t have the wherewithal or perspective to advance as a business in an environment M&A mavens leverage to acquire them by the Read More

It all begins with a simple idea. Let’s have a few customers come to our headquarters one Friday for a lunch-and-learn on a topic of common interest. We’ll feed them, do a 45-minute presentation on managed services, pull one of their business cards from a fishbowl and present a Read More

Last week, we considered some of the factors that come into play for employment in 2020, including the “ghosting” practice that, while not strictly a 21st-century phenomenon, is indicative of the fluid nature of job-hopping. Onboarding is obviously only a first step, and what Read More

Here in the East, while winter continues to take center stage, Punxsutawney Phil appears to have landed the early spring prognostication right on the nose. Pitchers and catchers have reported to Florida and Arizona. And another sign that indicates spring is right around the Read More

Now, perhaps more than ever in the last 10 years, is the best time to be in the market for a new job. Not only is unemployment nearing historic lows across much of the nation, but wage growth has been improving. According to Trading Economics and the U.S. Bureau of Economic Read More

John Visentin is nothing if not persistent. The CEO of Norwalk, Connecticut-based Xerox has sweetened the pot, announcing on Monday that the company would increase its bid to acquire fellow OEM heavyweight HP for roughly $34 billion, or $24 per share, an increase of $500 million Read More