The office technology industry wasn’t quite what Nicole Miceli had in mind when she graduated from the Illinois Institute of Art in Schaumburg. But after a four-month stint in a graphic design internship, Miceli wanted to cultivate other options. Getting into sales may have been Read More

Multi-line office dealer Access Systems of Waukee, Iowa, has acquired Elite Business Systems of Sioux Falls, South Dakota. The deal enables Access Systems to expand its growing presence in Sioux Falls and expand its services while providing customers with multiple layers of Read More

If you peruse the list of ENX Magazine’s 2021 Difference Makers (and it’s our largest yet, at 84 honorees), you will find many tales of imaging industry men and women who have logged 20 to 30 years and more. Their passion for sales and service has enabled them to find a home in Read More

We are proud to present to you the 2021 Difference Makers honor roll, individuals who were chosen based upon nominations submitted from our readership during the preceding months. All 84 individuals, comprising the largest Difference Maker class to date, will be profiled in the Read More

Members of the Patriots Pack will take to the road beginning May 15 for its annual journey to support The Jillian Fund and help raise awareness for veterans. The trip, which kicks off in Chandler, Arizona, on a Saturday, will cover nearly 5,000 miles and include stops at various Read More

The April issue of ENX Magazine was brimming with information regarding managed print services and a pair of manufacturer pieces. One such article looked at HP’s Amplify Partner Program and Amplify Impact, an ambitious sustainability platform that targets three primary areas: Read More

It was around this time last year when our industry, and indeed the world, began to wrap its arms around the notion that the pandemic was not only real, but poised to be a long-term fixture in our lives. To date, nearly 31 million Americans have contracted COVID-19, and more than Read More

As we have seen during the course of conducting business, the sales cycle for MPS can be a bit more extensive in comparison to other products and services. Factoring in a pandemic, with its logistical workarounds and the need to coordinate with the proper departments internally Read More

Looking to leverage the changing needs of the work environment, and taking into account data provided by Gartner that estimates 80% of company leaders plan to allow employees to work remotely at least part-time, Canon U.S.A. this week announced the release of four products that Read More

Business perpetuity is a beautiful thing. People, by nature, seem to gravitate toward developing long-term relationships with those entities they do business with, but it can be a fragile bond. One tragic misstep can undo years of fostering goodwill between a vendor and end-user. Read More

I’ve got to be honest with you, the last few weeks have been a bit of a grind. We put out the call for our annual Difference Maker issue, and in the last couple of weeks of the submission period, we were hit with an unprecedented avalanche of nominees. Between collecting Read More

On the heels of last week’s look into how dealers took potential managed print services program implementation disasters, this week we’ve charted the measures dealers put into place to ensure the implementation process is a positive one. As is the case with any project, there is Read More

Those members of the imaging industry who knew and loved Paul Youngberg have two things in common: the game of golf and humorous stories. Youngberg, 77, passed away on Feb. 11 while on a long-planned trip to Florida with his wife Marilyn in their new motor home. He spent a Read More

Managed print services…an ideal program whose very name indicates three distinct elements. And as much as it can represent a recipe for success, missing any one ingredient can also spell disaster or, in a best-case scenario, a learning opportunity that can benefit the dealer’s Read More

Last week’s announcement that James Loffler would assume the mantle of president for Loffler Companies represented not so much a changing of the guard—after all, his father, Jim, remains at the CEO helm—but is more in the vein of the passing of a torch. It’s a celebration of the Read More