There you stand, belly to belly with a client, and you’ve secured the order for a small fleet of MFPs and a dose of PaperCut software. Feeling good time, right? But since this customer already has his checkbook out, why not see what other solutions from your bag of goodies could Read More

Dave Moorman freely admits to being confident. He’s a two-sport star, in a sense, as president and CISO for Novatech—a big-picture executive meshed with a granular technology foundation. He’s even written a book on the subject. But long ago, Moorman realized that empowering his Read More

This is certainly not a new topic to frequent readers of ENX Magazine. Whenever the subject of diversification, non-traditional products or those we’ve dubbed “hidden gems” comes up, it piques the curiosity of dealers large and small. Also, whenever you expand the product and Read More

Virgil Brown has always known God, but until a certain point the man known by friends as “Downtown” had never truly given his heart to the Lord. It took a 13-year addiction-fueled journey, 15 arrests, six-plus years of incarceration and being shot by police to set him upon a more Read More

On the heels of a workforce reduction at its headquarters in Melville, New York, Canon U.S.A. has plans to consolidate its sales divisions and merge with its Canon Solutions America subsidiary, effective Jan. 1, 2025, the Long Island Business Journal reported. Citing an internal Read More

J. Mark DeNicola remembers the day he truly arrived as a business executive. It was 1989 and he was the CFO of Round Mountain Gold Corporation, a coal mining organization. Three companies held ownership stakes, which meant the firm was being guided by numerous execs from the Read More

The raison d’etre for subsequent releases in a hardware product line is to offer something new of value, an enhancement to the existing unit’s capabilities, or an entirely new feature. For Epson America, the common denominator has long been the PrecisionCore heat-free technology, Read More

One glance at the temperature gauge on the trusty SUV revealed an inconvenient reality. It was 100 degrees and the humidity in the northeast is unofficially the most oppressive on the planet. Someone wrote that on a Facebook post, so it must be true. OK, so maybe it’s worse Read More

Being the architect of a business revolution can be a lonely job, and perhaps A.J. Baggott felt that way as he stood in front of the RJ Young family during its 2021 kickoff. The revolution in this case was the company’s Modern Office approach, a significant transition from being Read More

Leading MSP growth platform The 20 today announced its acquisition of Collabrance LLC, an award-winning master managed IT services provider based in Cedar Rapids, Iowa. This latest deal marks the Texas-based company’s ninth of the year and the 35th acquisition since Read More

This month’s State of the Industry report is going off-MFP script to dig deeper into manufacturer playbooks. Our goal: to find and celebrate some of the lesser-known products dealers can offer clients and prospects alike. Some are vertically driven, and others are attractive to a Read More

The early frontrunner for the 2024 pithy business observation of the year goes to the following gem: the juice has to be worth the squeeze. It’s as clever as it is true. Dealers have long been open to the idea of diversification, right? The qualifier is always, “Will I make a Read More

Everyone should have their own personal board of directors, a group of individuals who can be relied upon to provide perspective. Clay Ostlund is fortunate to have just such a group of people who have his best interests at heart. The chief revenue officer for Marco has gleaned Read More

Canon U.S.A., the industry’s largest manufacturer, has reduced the employee ranks at its Melville, New York, headquarters by more than 100 as part of a reorganization initiative. The company confirmed the news regarding the layoffs, first reported by Long Island publication Read More

There are those who would tell you that phone systems, as a business offering, is a pond that’s already been overfished. Maybe that’s true, or maybe not. But one thing is certain: unified communications as a service (UCaaS) via the cloud is an opportunity not to be missed. In Read More