Francine Do freely admits that she pores 100% of her efforts into her job. The CFO and COO of Las Vegas-based Advanced Imaging Solutions (AIS) made an immediate impact on the company upon her arrival—employing innovative methods that have provided massive improvements for Read More

Every now and then, a tug on the fishing line can serve as a gentle reminder of interest when it comes to billion-dollar overtures. And USR Parent, whose holdings include Staples, wanted to make sure that its bait to lure Office Depot’s (ODP) consumer business wasn’t Read More

While the length of any sales process is difficult to pin down, many of our dealers participating in this month’s State of the Industry report on production print agree that given a number of variables inherent in vetting a solution, it tends to take somewhat longer than an MFP Read More

It remains to be seen whether Alan Schwartz is a new-age salesperson. An artist at heart and a creative teacher at his core, Schwartz certainly doesn’t fit the mold of the traditional account representative, and that is purely by design. Schwartz winces at the idea that Read More

Give Paul Archer bonus points for self-awareness. The president of Automated Business Products (ABP) in Centennial, Colorado, is acutely aware of the magnitude of (and boundless opportunities for) growth within the production print space. And he’s spreading the gospel to anyone Read More

It’s unlikely that Teresa Sternhagen could ever imagine that the supply chain management arena that has served as the backbone of her 25 years in the world of manufacturing would someday garner national headlines. But the vice president, general manager of the toner products Read More

As part of this month’s State of the Industry look at the world of production print, leading manufacturers in the office technology space have provided a sampling of the products they offer through the dealer channel. From label printers to wide-format devices and high-volume Read More

In times of economic turmoil, despair and anxiety, one of the last places a business would expect to find comfort, solutions, education and perspective is a financing company. Yet, when the pandemic struck and uncertainty was the lone assurance, GreatAmerica Financial Services Read More

Like many office dealer executives, Kevin McCarthy stakes a claim to having the best technical service team in the business. But where the president and CEO of Cincinnati-based Modern Office Methods (MOM) parts from his industry colleagues is his ability to demonstrate it in Read More

Taking on the subject of production print is akin to a conversation about politics or religion. Tread lightly, because just below the superficial level lies a world of nuance, technicality, history and trends. Thankfully, there’s no emotion involved in the world of print, unless Read More

It doesn’t take a pandemic to alert office technology dealers to the possibilities that unique and nontraditional marketing initiatives can provide in generating engagement among existing and prospective clients. But what we have learned since March 2020 is that ingenuity, humor Read More

Barbara Bragger remembers one particular New Year’s Eve fondly. It certainly wasn’t for any of the reasons generally connected with the occasion, and at the time it was more than a little inconvenient. In the long run, this particular NYE experience solidified her standing as a Read More

In the movie “The Social Network,” the actor portraying Facebook founder Mark Zuckerberg is more than a little hesitant about selling advertising on his fast-growing platform. Advertising, he felt, just isn’t cool, and he didn’t want it to become a wet blanket that could stunt Read More

The proverbial road to success is hardly a linear one. Every few thousand miles or so, it requires the traveler to pull out a map to better gauge the path that’s been followed and to see which options—or forks in the road—lie ahead. For Jim Loffler, that map turned out to be the Read More

As we head down the home stretch of 2021, the volume and frequency of industry acquisitions continue to grow. This week, three major dealers—Applied Imaging, Fruth Group and Donnellon McCarthy Enterprises—each added to their geographic holdings through deals. Applied Imaging Read More