Elite Dealer Challenges: Employee Recruitment, Hiring and Retention a Primary Concern

The Great Resignation has been one of the most cited repercussions from the trail of destruction COVID-19 continues to leave across the global business network. The term is largely attributed to Texas A&M University Professor Anthony Klotz, who predicted that a large wave of
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Leadership on Parade: Fisher’s Difference Maker Chris Taylor a Natural Turnaround Specialist

Chris Taylor is suffering from an acute case of imposter syndrome. Or perhaps the president and CEO of Boise, Idaho-based Fisher’s Technology is a bit tongue in cheek when suggesting he knows nothing about the industry. While the notion is wholly unfounded, it’s a shining example
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Elite Dealers: Under $5 million

4 The OfficePittston, PAwww.4theoffice.net Year Founded: 2006President/Owner: Carmen PitarraNumber of Employees: 6Primary Vendors: Xerox, HP, Dell, LenovoPrimary Solutions Offerings: PaperCut, Axess, OneScreen, Lorell, HonPrimary Leasing Partners: Xerox Financial Services, Wells
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Elite Dealers: $5 million to $10 million

ABM (Allen Business Machines)Fort Wayne, INwww.abmfw.com Year Founded: 1953President/Owner: Dan MaucherNumber of Employees: 28Primary Vendors: Sharp, Epson, Canon, HP, Datto, LenovoPrimary Solutions Offerings: Square 9, Huntress, ID Agent, MicrosoftPrimary Leasing Partners:
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Elite Dealers: $10 million to $20 million

Allied Business SolutionsBoise, IDallied.tech Year Founded: 2003President/Owner: Tom BeelesNumber of Employees: 69Primary Vendors: Kyocera, Xerox, Toshiba, Lexmark, Canon, Brother, HPPrimary Solutions Offerings: M-Files, Kofax, EFI, Crexendo, Datto, PaperCut, Formax, Ancora,
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Elite Dealers: $20 million to $50 million

Advance Business SystemsCockeysville, MDwww.advancestuff.com Year Founded: 1964President/Owner: Jeff ElkinNumber of Employees: 160Primary Vendors: Ricoh, Savin, Canon, KIP, MBM, DellPrimary Solutions Offerings: DocuWare, Kofax, LincWare, PaperCut, EFI, Treeno, Objectif Lune,
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Elite Dealers: $50 million to $100 million

Access SystemsWaukee, IAwww.accesssystems.com Year Founded: 1986President/Owner: Shane Sloan (CEO), Jay Agard (president of operations), Jon Joynt (president of sales)Number of Employees: 215Primary Vendors: Sharp, Ricoh, Toshiba, Lexmark, HP, Dell, LenovoPrimary Solutions
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Elite Dealers: $100 million to $200 million

Applied ImagingGrand Rapids, MIwww.appliedimaging.com Year Founded: 1987President/Owner: John LoweryNumber of Employees: 433Primary Vendors: Ricoh, Canon, Kyocera, HPPrimary Solutions Offerings: Hyland, Microsoft, DocuWarePrimary Leasing Partners: GreatAmerica, U.S. Bank, Canon
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Elite Dealers: $200 million to $300 million

DEX Imaging, Inc.Tampa, FLwww.deximaging.com Year Founded: 2002President/Owner: Dan Doyle Jr.Number of Employees: 1,800Primary Vendors: Konica Minolta, HP, Kyocera, CanonPrimary Solutions Offerings: PaperCut, Canon, DFI, PrinterLogic, Kofax, PatrolPrimary Leasing Partners:
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Elite Dealers: $300+ million

Flex Technology GroupMesa, AZwww.flextg.com Year Founded: 2005President/Owner: Frank GaspariNumber of Employees: 1,000Primary Vendors: HP, Canon, Ricoh, Konica Minolta, Sharp, Lexmark, Ricoh, Zebra, EpsonPrimary Solutions Offerings: Office equipment, professional services,
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2021 Elite Dealers: United Through a Common Vision

It’s difficult to turn on the television, pick up a newspaper or peruse the internet without being inundated with sound bites and talking points that illustrate the depth of division enveloping our nation. National politics, social injustice, COVID-19 and vaccines, freedom and
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Top 10 Stories of 2021

Industry Mobilizes with Multitude of Changes to Address Uncertain Future One of the most popular memes around mid-2020 featured a time traveler who journeyed from the future but was unaware of the exact period in time in which he had arrived. He encountered a present-day person,
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Dealers Suggest Factors to Weigh When Evaluating Production Print Foray

Analysts and pundits may sometimes give the impression that they believe the path to generating significant revenue for an office dealer’s bottom line is by simply adding high-margin product and service offerings. Ah, if it only were as simple as clearing a spot in one’s showroom
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Despite Health Battles, Coast to Coast Difference Maker Melissa Servatdjoo Finds Her Industry Home

Unlike the game of golf, business doesn’t factor handicaps into performance. This is what makes Melissa Servatdjoo’s story all the more compelling. The technology sales manager for Coast to Coast Business Products could have wallowed in the pit of despair burrowed
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A Brother’s Burning Rage Adds Light to Life

Like most of you, I entered 2021 with an optimistic outlook, seeking a respite from the garbage that 2020 hurled relentlessly. The hope was that the New Year wouldn’t be a clone of its predecessor, even though I should’ve known better. After all, momentum doesn’t shift with the
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