Young and Progressive, Pearson-Kelly Technology Carves Out Reputation for Excellence

It’s not often that an office technology dealership with less than 20 years under its belt has developed a reputation to the degree of Pearson-Kelly Technology (PKT). In fact, the Springfield, Missouri-based firm is celebrating just its 18th birthday this year. However, for
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Unified Communications as a Service: Dealers Making the Push into SMB Markets

Recurring revenues have quickly become the lifeblood of the office technology dealer universe. The concept of everything/anything-as-a-service is music to a dealer executive’s ears. That’s become heightened in a post-pandemic landscape that encapsulates supply cha
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Centric Business Systems Acquisition Marks UBEO’s Latest East Coast Foray

UBEO Business Services picked up right where it left off in 2021 with the announcement that it had acquired Centric Business Systems of Owings Mill, Maryland, a $55 million performer and longtime ENX Magazine Elite Dealer. The acquisition gives UBEO—which has holdings in New
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One Step Forward, Two Steps Back: Industry Experts Assess Teaching Moments

The majority of the glass-half-full crowd tends to take a critical view of performance and results when reflecting on the previous year. We sometimes tend to be our own biggest critics, focusing on the areas in which we came up short as a team, and that’s not necessarily a bad
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EFI Connect Conference Highlights New Digital Print Innovations Driving Analog-to-Digital Transformation

This week, during the 22nd annual Connect conference at the Wynn Las Vegas Resort, Electronics For Imaging Inc. is highlighting state-of-the-art digital print innovations that give print businesses more capability and profit potential in a range of market applications. Display
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M&A Parade Continues with Deals by DME, Novatech and The Network Pro

While the office technology space is certainly not a sport, the first two weeks of 2022 definitely give the appearance of a trading deadline fast approaching. Although there are no championships at stake, several more leading contenders in the office dealer “league”
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Lessons Learned, Volume Two: Dealers Talk Insights Courtesy of 2021 Teachings

When certainties are few, the office technology dealer network must rely on the most recent of trailing data, because 2019 (and even 2020) offered a short shelf life for actionable intelligence—those expiration dates became shorter and shorter. But some of the greatest challenges
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Industry Mourns Loss of Copier Fax BT President and Founder Al Scibetta

The dealer community is saddened by the loss of Al Scibetta, president and founder of Copier Fax Business Technologies, who passed away Jan. 2 at the age of 72 following a brief illness, the company revealed on its website. Mr. Scibetta and his wife, Andrea, founded Buffalo-based
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Doing Better Business, Eakes, Frontier and ACM Technologies Ring in 2022 with Deals

We could see it coming, but the first week of 2022 was greeted with the announcement of three acquisitions on the dealer side and another involving distributors. The M&A parade was so long, we’ve included separate announcements in our news section for a banking/leasing
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Applying Lessons Learned from 2021 to Forge Path to Brighter Year

We’ve all heard the adage about life being a cruel teacher that gives you the test first, then teaches you the lesson. In that sense, it probably doesn’t matter that the test administered by 2021 included several elements that weren’t covered in previous instruction. Regardless,
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Hollywood Dreams: Image 2000 CEO Joe Blatchford’s Past Life as Chuck Barris’ Exec Runner

These days, Joe Blatchford finds much reward and satisfaction in being the CEO of Image 2000, a $30 million dealership nestled in Valencia, California. But way back in the day, during his formative years spent in Burbank, Blatchford enjoyed a relatively long taste of the
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That’s a Wrap: 2021 Elite Dealers Reflect on Various Challenges as They Look Ahead

The year 2021 will be remembered for a myriad of reasons that run the gamut of reactions, part positive and negative, inspirational and disappointing, encouraging and frustrating. It was the best and worst on parade, but through it all, we endured and look ahead to 2022 in
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Vale: Elite Dealers Pay Respects to Lost Team, Family Members

Perhaps it is only fitting that as we sign off from this year’s iteration of Elite Dealer challenges, not to mention a 2021 that was remarkable in oh-so-many ways (very few of them good), we provide our dealer community the opportunity to share a few stories about the members of
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The Will to Win Stokes Competitive Fire for Stratix Systems Difference Maker Art Post

If you’re reading this, chances are quite good that you’ve already heard of Art Post. He has become a ubiquitous presence in office technology circles through his blogging, motivational speaking and Print4Pay Hotel online community of more than 2,600 industry professionals. A
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Into the Fire: New Toshiba Leader Larry White Has Eyes on Executing and Winning

Legendary football coach Lou Holtz once observed, “Life is 10 percent what happens to you and 90 percent how you respond to it.” These days, that figure likely feels inverted to Larry White. As the president and CEO of Toshiba America Business Solutions, White finds himself
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