Truth be known, Gary Harouff wasn’t destined for the world of office technology. But fate, as it’s wont to do, had other ideas. It was the early 1980s, and Harouff was busy carving out a future about as far from the imaging world as possible. A criminal justice major at the Read More

ENX Magazine is proud to unveil its list of 2022 Difference Makers. It is the culmination of months’ worth of nominations by you, our valued reader, in helping to bring these tales of success to the foreground. The 63 honorees will be featured in the May issue of ENX Magazine, Read More

Sam Errigo feels your pain. During the midst of the pandemic, as the ability to source imaging and related equipment has become ensnarled by supply chain disruptions, the newly-minted president and CEO of Konica Minolta Business Solutions U.S.A. has proven to be much more than Read More

We all have our own interpretation of what the future of the office environment holds in a post-pandemic setting. While geography will continue to dictate the “normal” resumption of business, with the South and Midwest largely unchanged and the Northeast, West and major Read More

One of the most compelling aspects in regards to managed IT is its lack of a true definition when it comes to the various components that fall under its umbrella. The service continues to evolve and grow over time, and dealers who are serious about scaling their offering to Read More

Last week, the National Hockey League mourned the loss of one of the sport’s greatest goal scorers in Mike Bossy, who succumbed to cancer at the age of 65. For those unfamiliar with the sport or the athlete, Bossy enjoyed a wildly successful career that included four Stanley Cup Read More

The movement to quash the sale of single-use, new-build printer cartridges has found a friend in the City of Los Angeles, which late last month passed a resolution that would support any legislation or administrative action that would ban the import and sale of these Read More

It is not enough for dealers to simply be providers of managed IT, software and workflow solutions to their client base. They need to be coaches, teachers, confidants and soothsayers. Yes, there is a psychology to workflow solutions and a dealer’s role in shining the light on the Read More

Tapping into the strength of its PrecisionCore Heat-Free Technology value proposition, Epson America announced the release of its WorkForce Pro WF-C8410 color desktop multifunction printer. While not a direct replacement, the WF-C8410 is a nice fit in lieu of the manufacturer’s Read More

After a torrid start to 2022, the M&A transactions wire has slowed up considerably, but it hasn’t come to a complete stop. One deal was reported this week involving the acquisition of an MPS business. Imagetec L.P. of McHenry, Illinois, completed an asset purchase of Addison, Read More

Time, tools, training, technology, technicians…the five Ts of managed IT represent the primary investments dealers must embark upon to proffer end-users a validated and confident service proposition. Any dealer that is serious about being in the managed IT conversation within its Read More

Throughout our lives, we’ve been cautioned against trying to reinvent the wheel. Obviously, when it comes to business, there’s never a one-size-fits-all approach to yielding optimal results. But in the case of managed IT, a nuanced discipline that can entail a substantial Read More

In conjunction with April’s State of the Industry report on managed IT, we saved a few nuggets of wisdom from our panel of top dealers in this space, who were gracious enough to share their insights on constructing the ideal platform. Our print article had an overview of the Read More

Even at an early age, Lee Flood was something of a statistical savant. In one memorable season on the gridiron pitch, Flood rumbled his way to 55 touchdowns and earned a spot in the Missouri Sports Hall of Fame. Upon entering his professional career, Flood kept piling up gaudy Read More

HP announced Monday that it has signed off on a definitive agreement to acquire phone and accessories specialist Poly for $40 per share, or $3.3 billion, which represents the latter’s enterprise value, including debt. According to HP, the deal accelerates its strategy to create a Read More