It’s no secret that the office technology dealer circuit is blessed to have a large number of manufacturers whose offerings—while different in their own ways—meet a high standard of excellence. A quality hierarchy exists in the B2C world, where there are products aimed more at Read More

Some would argue that adding another manufacturer line, at face value, would not be a priority for Impact Networking. After all, the dealer—with reported revenues just shy of $200 million annually—is better known for its managed IT, cloud services and cybersecurity, with a boost Read More

Skills sets that are portable and adaptable to any number of business segments can make for a valuable commodity from a human resources standpoint. In the case of Evelyn Pichardo, who currently serves as director, partner experience for Brother International, what crystallized in Read More

Leading worldwide industry manufacturer Ricoh will be cutting 2,000 jobs, an initiative that will conclude in March, the Tokyo-based company announced late last week. The move comes as part of Ricoh’s corporate value improvement project, and includes a voluntary early retirement Read More

Exton, PA (Sept. 18, 2024) – Ricoh today announced its new monochrome production printers – the RICOH Pro 8400 series (RICOH Pro 8400S/8410S/8420S and Pro 8410/8420) – setting a new standard in reliability and sustainability in the production market. Designed with current Read More

Want to become an effective leader? Brian Balow ascribes to what he terms the “no ego approach.” The vice president for production sales and solutions, dealer channel, at Ricoh is loath to take credit for success, because he appreciates the fact that it takes the entire team to Read More

If there’s one thing that purveyors of production print equipment relish, it’s the opportunity to furnish services and supplies. The profit from the initial sale can be lucrative, depending on the machine in question and your definition of lucrative. But higher margins can be Read More

As any dealer interested in entering a new discipline will attest, there are a few key questions that precede the decision to pull the trigger. What’s the ROI? Is it a good fit for my customer base? Is there recurring revenue? What is driving demand? If you think about it, that Read More

Given his love for the game of softball (his Austin, Texas team even won its league recently), it’s not surprising that one of the axioms Rick Havacko abides by daily is that the name on the back of the uniform is not nearly as important as the name on the front of it. Absent the Read More

Selling new equipment is a lot like trying to lose weight. Suggesting to someone who’s trying to trim down that they need to “eat right and exercise” is accurate (if trite) advice. Anyone who has shed a fair amount of pounds can attest that there is more than a few fine details Read More

Although Brian Kimball isn’t really much of a sports enthusiast, outside of enjoying a game of golf, he certainly can appreciate the glamor, tradition and the significance of the Stanley Cup. The oldest trophy in North American sports, annually bestowed upon the champion of the Read More

Fans of television courtroom dramas are often captivated by the “gotcha” scenarios in which prosecutors spring a surprise witness or key piece of evidence that makes the jury and court gallery gasp in astonishment. It makes for compelling entertainment, but from a legal Read More

When Keypoint Intelligence (KPI), a global solutions, testing and research entity, went shopping for a new leader in 2021, it found in Anthony Sci an intelligent and thoughtful executive with a multitude of experience in both the office technology dealer and manufacturer realms. Read More

As Mike Steinhoff drove down the streets of Madison, Wisconsin, something seemed eerily familiar. There were no cars on the road, businesses were closed and the streets were devoid of activity. It hit Steinhoff that he was a modern-day Dr. Robert Neville, one of the last Read More

While they have commonalities, such as productivity and ROI, there’s an interesting contrast between the worlds of MFPs and production print hardware. The former embraces the world of down-and-dirty printing where the information/data is the priority. In the other corner stands Read More