In thinking about the ins and outs of hiring, it sometimes comes down to having a good feeling about someone. And while HR and other exec folk have been burned by relying on the “gut” to decide between two or more candidates, it’s a time-honored practice. Maybe not for long, Read More

It was about 13 years ago that Michael Horvath discovered the product he was most adept at selling was actually himself. The recurring revenue took the form of professional fulfillment. Horvath never had any designs on working for an office technology dealership; he felt his job Read More

When we last visited the topic of hiring and retention a few years ago, conditions were especially favorable toward job hunters. It was the era of the Great Resignation, an extended period when four million members of the workforce were switching jobs each month. And while the Read More

Sometimes a vision can seem clearer on paper than it does in practice. When Dean Swenson decided to transform his business in 2003—leaving the comforts of being a Xerox Agency member to begin anew as an independent Konica Minolta dealer—the reset button was hit on his annual Read More

Affinity Business Communications, the publisher of ENX Magazine and ENX The Week in Imaging, is pleased to announce the 2024 Elite Dealers list. We will present extensive profiles on each of the 118 honored dealers—ranging from below $5 million in revenue to $400 million-plus, in Read More

After spending the last couple weeks putting the pieces back together in the aftermath of Hurricane Helene, Kevin Jackson—the president and CEO of Advanced Business Equipment (ABE)—finally has reason to smile. The dealership, based in storm-ravaged Asheville, North Carolina, is Read More

Our starting point is less important than our ultimate destination. And sometimes a phone call is all it takes to get moving in the right direction. Just ask Vince Jannelli, the associate vice president, software product management for Sharp Imaging and Information Company of Read More

There are two popular narratives in today’s employment landscape when the subject of remote work is broached. Some see it as the new post-COVID reality, while others believe it is largely becoming a thing of the past in the wake of several prominent companies issuing Read More

Given the aftermath of Hurricane Helene, the Business Technology Association (BTA) was forced to cancel the annual Fall Colors Retreat, which was scheduled for this week at the Omni Grove Park Inn in Asheville, North Carolina. The decision was made to cancel due to the impact of Read More

When it comes to attaining career aspirations, it often helps to borrow the roadmap for the journey you’re about to embark upon from someone who has successfully traveled that path. It’s not enough to only visualize being in a role; the path to actualization can be brought into Read More

For office technology dealer HR departments, perhaps no other area is more fraught with peril than the sales division. Traditionally, it sees some of the highest turnover rates. Training and development costs aren’t insignificant; in addition to those candidates who wash out Read More

Few people love a challenge more than Moody Hamdan and Natalia Lizarazo. The husband and wife tandem at the helm of AD Solutions, a Sharp AAA Platinum Level dealership located in Orlando, Florida, have an unlimited supply of optimism and clear vision for growth. After all, AD Read More

Office technology dealers are finding it more expensive to cover payroll, but that’s hardly a stop-the-presses narrative. It’s a development that has touched every business segment. As if sourcing workers wasn’t difficult enough, the bottom floor of wages continues to escalate. Read More

So you want to add production print to your menu of products and services? Before you phone up (or email) your OEM representative, it might be good to take a step back. No, make that two steps. Production print is…a tall task. We’re not talking removing King Arthur’s Excalibur Read More

Nearly 100 guests, including customers and manufacturer executives, converged on Greenville, South Carolina, for the official unveiling of MTS Office Systems’ new headquarters. The Sept. 19 grand opening, which included a ribbon cutting, facility tour and copier bash—complete Read More