While the pandemic may be an unpleasant memory, the damage left in its wake continues to provide an opportunity for office technology dealers that serve particular business verticals. Many of the challenges clients faced prior to March 2020 have morphed and taken abrupt left Read More

One of the common denominators among millennials who have embarked upon a career in information technology is a passion early in life for video games. Whether it’s the Atari 2600, the Nintendo Entertainment System or a host of other console- or computer-based platforms, video Read More

We’ve all heard it before, and Larry White is well aware of the talk track. The topic in question is the notion that the OEM pool is simply too big to support the office technology reseller community, and that consolidation is the answer. However, the May 18 announcement that Read More

In his early days, David Lynch was a hockey player, which makes a lot of sense. He has the steely gaze and square jaw of a punishing defenseman who could clear the net front and mix things up with opponents to set the tone of a contest. Hockey, like other sports, dictates that in Read More

Any concerted venture into a vertical market by dealers and resellers would be incomplete without showcasing an array of products and solutions that can adequately address those markets on a granular level or, in some cases, a broader perspective. Some of the following solutions Read More

One could say that Mike Marusic, the president and CEO of Sharp Imaging and Information Company of America, revealed a devious side of himself during June’s national dealer meeting (NDM) at the Wynn Las Vegas. Yet, he expressed amazement that the company’s top-secret plans to Read More

Prosperity has visited San Antonio-based DOCUmation in a big way. At a time when many dealers across the nation are only now reaching or exceeding their pre-pandemic revenue and profit levels, this multi-line dealership—quarterbacked by brothers (and co-presidents) Preston and Read More

This month’s State of the Industry report takes on the issue of vertical markets and how dealers are able to leverage their segment knowledge, technology proficiency, software and manufacturer expertise to craft a product and solution package that can best serve the particular Read More

Former two-time Secretary of State Donald Rumsfeld once delivered a speech about the “unknown unknowns” in addressing Iraq and its purported link to weapons of mass destruction. The quote, confusing in its repetition yet stunningly logical, pointed out that “There are known Read More

Canon U.S.A. Inc., a leader in digital imaging solutions, announced the launch of six new models in the Arizona 1300 flatbed printer series, the 1340/1360/1380 GTF and 1340/1360/1380 XTF, featuring award-winning FLOW technology, an innovative zone-free vacuum system that makes Read More

When it comes to industry knowledge, Joe Reeves has few peers. The top executive of Smile Business Products in Sacramento, California, has logged 44 years in the industry and has forged solid relationships across the dealer and OEM stratosphere. So when Sharp pulled open the Read More

Katie Wagner’s professional career path had been set even before she obtained her degree from Western Michigan University. She was going to be a teacher. It was 2005, and it seems a lot of people had their hearts set on being educators, because the job market was decidedly thin. Read More

The board of directors for both Toshiba Tec and Ricoh have given the green light to a joint venture (JV) between the companies that will consolidate their manufacturing operations, with an estimated start time of mid-2024. Its formation will create the world’s largest MFP Read More

During the past few weeks, Terra Energy Services—a division of Access Control Devices Inc.—has announced the addition of several notable office technology dealerships that have signed on to become authorized reseller of electric vehicle (EV) products. While Terra Energy is not Read More

By his own admission, Thomas Chacko has never been one to focus on titles. Rather, it is his approach to tasks, projects and people—an unwavering resolve based on accountability, respect and dedication toward delivering on these responsibilities as part of a unit—that paints a Read More