Benchmarking: How Dealers Evaluate their “Class” Peer Group Ranking

For much of our lives, testing for performance standards has been a staple, particularly during our educational cycle. Where does a child rank among his/her peers in math, English, critical thinking skills, etc.? From aptitude tests to college entrance metrics, using numbers to
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Passion for Learning Pushes ECMSI Difference Maker Jerry Savo to Find His Better Self

As chief financial officers go, one gets the impression that Jerry Savo is a no-nonsense guy who doesn’t tolerate transparent alibis. On the other side of the coin (more on that shortly), Savo has a passion for learning and teaching, which he continues to do in equal measure.
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Women in Leadership: Part Two of Roundtable Discussion with Industry’s Top Executives

We conclude this month’s State of the Industry focus on women in leadership with final thoughts from some of the leading executives among the manufacturer and leasing communities. While progress in growing the ranks of women in the upper echelon of management has been
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Products in Action Provide “Big” Experiences for Epson Difference Maker Dan Misilewich

There’s a much-loved scene from the film “Big” where Tom Hanks, playing the role of Josh Baskin—a 12-year-old stuck in the body of a 30-something adult following an ill-advised wish to “be big”—hilariously bounds about in an FAO Schwarz toy store, playing alongside children. Up
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Women in Leadership: Not All Heroes Have Corner Offices

I’ve tried writing this particular story three times, and all three times it fell victim to the delete button. It either didn’t feel right or detracted from the main focus of our August State of the Industry report on women in leadership roles in the office technology community.
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Looking to Join a Peer Group? Check Out a Sampling of the Industry’s Leading Organizations

So, you’ve decided that joining a peer group is appealing and gleaning information from dealers about every aspect of the business would help your business now and in the future. Now comes the big question: Which organization to join? Well, there’s certainly not a lack of options
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Wave of Product Diversification Catapults an Undaunted American Business Machines

The odometer on American Business Machines (ABM) will soon turn over to 100 years. The company was founded in 1925 during the heart of President Calvin Coolidge’s administration, the year Chrysler and Sears also debuted and Mount Rushmore National Monument was dedicated.
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Peer Groups: Data and Shared Experiences Enable Dealers to Adapt, Not Die

There’s a memorable scene from the film “Moneyball,” which at its core is a movie that chronicles baseball’s collision course of relying on analytics vs. experience and old-fashioned intuition to assess and select talented players. The scene features head scout Grady Fuson
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Two-Minute Drill: Industry Consumables Maven Charles Brewer Offers Take on Ninestar and Impact on Market

In a poll conducted recently by ENX Magazine, 67% of our readers indicated the ban against imported Ninestar products either somewhat (37%) or considerably (30%) impacted their businesses. While admittedly a small sample size of respondents, the results nonetheless indicate the
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From Aspiration to Actuation: Top Women Leaders Offer Advice on Reaching Executive Pinnacle

Life is like a furniture kit from IKEA without instructions. There are a multitude of pieces, some of which seem to naturally go together, and others can take us in such divergent directions that they don’t remotely resemble the picture on the box. Assembling a career is another
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Fearless Flying: Clover Difference Maker Keli Posch Relishes the Thrill of the Challenge

One of the best things about being 24 years old is having a lack of fear in doing things that might make the 44-year-old version of one’s self take pause. Depending on your perspective, losing the “boldly go” urge could be a good or bad thing, but there’s a universal, romantic
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Evading Roadblocks: Industry’s Women Leaders Outline Obstacles to Advancing

The face of the office technology dealer sector has changed dramatically in the past 30 years. Women occupy leadership positions at a greater degree than any time in its history, which includes the days of typewriters, adding machines and other tools of the bygone office era. The
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Accepting Elite Dealer Nominations: The Pantheon of Industry Greats Beckons

Hard to believe, but the summer of 2023 is nearly over. Tropical paradise respites, cross-country excursions, memorable European vacations or even just a weekend at the shore (even just lounging in the backyard hammock) is about to become a bittersweet memory. We’ll throw a wink
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TABS Difference Maker Robert Covington is a General Who Helps Take the LEAD

Robert Covington has taken a pragmatic approach to business in the post-COVID era. The senior product marketing manager for Toshiba America Business Solutions (TABS) is mindful of the impact the pandemic had on business communications, but that doesn’t mean he has to like it.
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Role Models: Top Women Dealer Execs Share Primary Influences

Everyone has a role model on some level. Whether it’s someone you know personally, such as a parent or family member, a figure from your formative years (e.g., a teacher, neighbor or clergy), or someone who shaped your earlier years as a professional (manager or co-worker), we
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