Elite Dealers 2014: $10-$24.9 Million

ASI Business Solutions Dallas, TX www.asibiz.com Year Founded: 1989 Principal/President/CEO: Ken Copeland, President & Owner; Scott Wiggins, Executive Vice President & Owner Number of Employees: 64 Primary Vendors: Lanier (Ricoh), Lexmark, HP, FP Mailing Solutions, MBM
Read More

ENX Magazine December 2014 Issue

Between the Lines Meet the Elite by Scott Cullen State of the Industry The Top 10 Stories of 2014 by Scott Cullen 2014 Elite Dealers 2014 Elite Dealers: $100-$200 Million 2014 Elite Dealers: $50-$99.9 Million 2014 Elite Dealers: $25-$49.9 Million 2014 Elite Dealers: $10-$24.9
Read More

ENX Magazine November 2014 Issue

Between the Lines A New Era for ENX & The Week in Imaging by Scott Cullen State of the Industry Aftermarket Roundtable: What’s Hot, What’s Trending, and What’s New by Scott Cullen News Briefing OEMs Search for Infringing Products on Both Sides of the
Read More

Supplies Wholesalers: A Legacy of Good Value

When one recaps the history of the compatibles market, someway, somehow, Bob Willmes’ name is likely to come up. After all, he’s been doing this for 30 years, and although he may not describe himself as an industry pioneer, he was one of the first selling compatible products,
Read More

HP LaserJet Pro M401, M425 MFP, M521 MFP and Color LaserJet Pro M476 MFP, M570 MFP

Issue: The device may not awake from Sleep/Auto Off mode, even when all wake events are selected. This includes sending a print job, touching the control panel, receiving a fax, or opening a door. The device’s power light may be blinking but in order to wake up the device it must
Read More

ENX Magazine October 2014 Issue

View Virtual Publication View PDF Publication   State of the Industry Successful Sales Strategies for Document Management & ECM by Scott Cullen News Briefing HP Supports Imaging Hardware with New JetAdvantage Security Solutions by Charles Brewer Managed Services Creating
Read More

Kyocera Reaches New Heights with its Latest Cost Control and Security Applications

If you haven’t figured out by now that Kyocera is focused on business applications, then you haven’t been paying attention. Its latest apps, CentraQ PRO and CentraQ, were originally previewed in April at its dealer kickoff meeting, but not officially launched until Oct. 21. The
Read More

UniNet Unveils Absolute Color Toner & Components for Samsung CLP-365/CLX-3305

Los Angeles, CA, Oct. 14, 2014 – UniNet unveils Absolute Color® toner and components for use in Samsung CLP-365, CLX-3305 color printer series. The Samsung CLP-365 color laser printer is your basic low-end color printer, and does not include many features. This engine’s
Read More

It Ain’t About Price

(Editor’s note: This column ran a year ago in The Week in Imaging. It’s still just as relevant today as it was then.) The nuns at St. Rose Grammar school would be smacking my knuckles with a ruler if I made that statement, but the poor grammar is meant for emphasis.
Read More

Technical Tips

Subject: Sharp AR-M237 Question: Can someone tell me how to clear the DV and Maintenance Lights on this model? I’m sure it’s still 20 sub 1 and 42 sub 1 but what is the sequence of keys to get to that point? Answer: Actually this model has all the counter resets under main
Read More

HP LaserJet and Color LaserJet Future smart Firmware Devices – 99.09.XX Errors (Revised)

In the August 2014 issue, ENX published an article on 99 errors for the HP LaserJet and Color LaserJet future smart Firmware Devices. Here is a revised version of that article, which includes more detailed information for how to successfully troubleshoot these errors. The
Read More

Compass Sales Solutions Announces Amy Gohl as New Regional Account Manager

Boise, Idaho – Oct. 7, 2014 – Compass Sales Solutions, the industry leader in sales opportunity software, is proud to announce that Amy Gohl, former Compass user and Account Executive for The Gordon Flesch Company, has joined the company as a Regional Sales Manager.  Amy
Read More

PERRY proTECH Announces New Mobile App for Clients

Lima, OH, Oct. 7, 2014 – PERRY proTECH is pleased to announce release of an easy to use iOS application that provides PERRY proTECH clients the ability to manage products and services from their mobile devices. The External Innovation Committee at PERRY has been working
Read More

ENX Magazine August 2014 Issue

State of the Industry The Truth about Mobility: Dealers Share What’s Happening in the Real World and in their Dealerships with Mobile Apps and Technology by Scott Cullen News Briefing Why Can’t We be Friends? Third-Party Supplies Vendors Start Settling with Canon by Charles
Read More

Tech Tips for CS-2560 Canon IR C1030IF Minolta 1031

Subject: CS-2560 Question: I did a 300K maintenance kit on this 2560 with 600K on it. At the same time I also replaced the left hinge on the doc feeder. The whole thing went flawless–great quality and it was nice and quiet. Only problem is, I have no doc feed. When I load
Read More