September 29, 2023

Many industries, including health care, government, finance and education, still rely on paper to manage critical information and their business—and with good reason. The familiar look and feel of paper, and the ability to hold, read and mark up physical documents, continues to Read More

The current pace of technological change, characterized by constant evolution and transformation, presents unique opportunities for those of us in the office equipment channel to expand our offerings far beyond just printers and copiers. Pages aren’t going up, and in our Read More

People have been offering me unsolicited advice about the inevitable downfall of copier and managed print services for quite some time, so pardon me if I take pessimistic predictions with a grain of salt. Managed print is becoming more competitive, and more providers are getting Read More

How does a dealer/managed service provider best leverage its managed print services (MPS) program in arguably the most challenging era of the concept’s existence? Fleet management, break-fix, supplies fulfillment, security enhancement, cost certainty—these and numerous other Read More

At the end of August, Ninestar Corporation and eight of its subsidiaries filed suit in the United States Court of International Trade (CIT) against a group of U.S. governmental agencies and administrators. The plaintiffs, all based in Zhuhai, China, accuse the defendants of Read More

The term “teamwork” is bandied about to the point that its meaning is lost in a cloud of clichés. Often cited as the key to success for many office technology dealerships, it’s a rather nondescript buzzword lacking in context and substance. But in times of turmoil—and suffice to Read More

It’s no secret that managed print services (MPS), as a talking point, has lost ground in the popular topic department to digital transformation and product diversification. We’ve read all the statistics about print declining 3%-5% yearly, a trend further hastened by the pandemic. Read More