May 25, 2021

Way back on March 2, 2020, my wife and I arrived in Newark Airport from my President’s Club trip to Aruba. It truly was a great week, though every day we were peppered with news headlines about COVID-19. I asked my wife, “is this something we should worry about?” The first couple Read More

PROFILENAME: ECR VaultLOCATION: Atlanta, GeorgiaFOUNDED: 2008WEBSITE: www.ecrvault.com CHALLENGEFinding a cost-effective, reliable document scanning solution and vendor partner to deliver comprehensive document management hardware and software offerings for optometry offices Read More

When I retired from the business after 37 years, people seemed surprised to hear what I think impacted us the most: the internet. It sounds simple, and we almost take it for granted. We may even think we’ve adapted and are using it to our advantage in business. But are we? Many Read More

Saying the last 15 months have left a mark on the copy/print industry would be an understatement. The pandemic we continue to navigate has led to many significant changes, not the least of which is how we interact with customers. Sales reps got used to working through video Read More

If Óscar Sánchez could have his way, the year 2020 would be completely erased from memory. In fact, the president and CEO of Kyocera Document Solutions America doesn’t want to use the pandemic year as a basis of comparison to future performance. Nor does he want it to be an Read More

The date was Jan. 9, 2006. Chris Taylor, the newly minted president and CEO of Fisher’s Technology, donned an apron bearing the company’s old logo and stood before his crew of 40 employees. These were the same people that the outgoing boss described as “40 headaches.” The former Read More