December 29, 2020

Many people have been looking forward to this moment with 2020 in the rearview mirror. It provides the opportunity for a fresh start. As we embark on 2021, dealers need to be ready to deploy resources for three types of workers: mobile, remote and in-office. This is not a new Read More

The year gone by has posed a wave of unprecedented challenges for our business. We were forced to quickly adapt, while changing how and where we worked. Face-to-face meetings were replaced by Zoom and Skype calls, and the lack of human contact—still such a fundamental part of our Read More

Mike Marusic won’t lie. The president and CEO of Sharp Imaging and Information Company of America would rather be in an auditorium, addressing upwards of 1,000 conference attendees regarding the company’s latest products and technology. Or casually chatting with dealers during a Read More

You can take Nicola De Blasi at his word when he says MPS Monitor offers a singularly unique software solution that enables printers and managed print services (MPS) specialists to monitor customer print devices. After all, the company’s software solution stands guard over Read More

Our friends at Merriam-Webster define “trend” as a prevailing tendency or inclination. It is also a general movement, line of development or a current style or preference. But when a stiff wind of change comes along, that prevailing tendency can shift, setting our boats toward a Read More

Starting an office technology dealership focused on IT is sort of like learning to play guitar using Jimi Hendrix’s sheet music. But respecting the complexity of either discipline is the first step toward greatness. Shane Sloan was anything but a newbie in 2005 when he acquired Read More

At the onset of any given year, businesses in general can make projections based upon the trends of the previous year or years. Some developments are faster moving than others, yet as customers in the B2B space seek out ways to conduct business smarter, faster, more efficiently Read More