January 28, 2018

NOTE: Performing a cold reset will return the following printer settings back to factory defaults. This procedure is mostly used to default the network settings to DHCP (Dynamic Host Configuration Protocol) to have the printer automatically configure to a network – either on Read More

When a copier dealer replaces a competitor’s machine they usually also pick up a supply of surplus toner that is stored at the customer’s site. These supplies in many cases get discarded, or sold wholesale. While this is good for the dealer installing the new equipment, it is an Read More

The World is changing and we must change with it. Ragnar Lothbrok, Viking leader   The aftermarket is increasingly lining up into two distinct methodologies. In the U.S. and western markets like Europe, the industry leaders’ business models are at least 90 percent invested Read More

Intending to Grow Your Business in 2018? Do SOMETHING! We’re just finishing our year-end review, identifying the most important and concerning findings from 2017, as related to intentional business growth. It was a unanimous decision by our team that “doing nothing” remains the Read More

Is it even possible for Doing Better Business, the Altoona, PA-based provider of office technology, managed print services, managed IT and document services for the central Pennsylvania, West Virginia panhandle and Maryland regions, to improve upon 2017? It would be tough to Read More

Take a good look at the head-and-shoulders picture of Jim Loparich. If he looks quite familiar, then there’s a strong likelihood you are currently doing business with Pinnacle Sales. The Westlake, OH-based master distributor of OEM and compatible imaging parts and supplies may Read More

Around the time Eric Smith joined Impression Products, the family-owned business founded by his father, Walter, one of the Charleston, WV-based firm’s biggest moves was becoming a Lexmark-authorized supplier of toner cartridges. In fact, Impression Products also offered OEM Read More

Those who watch the markets for office imaging devices and consumables know that both are tied—inextricably—to the economy. Good news: These days, the economies in North America are looking pretty good and that’s great for the regional office imaging equipment industry and its Read More

When it comes to purchasing a new car, many of us are guilty of making our selection based upon short-sighted criteria. We fall for the sexy looks, become attached to only certain makes and models, and even obsess about ancillary features that really add little to the overall Read More