June 29, 2017

For: Xerox Versant 80 / 180 / 2100 / 3100 Xerox’s new Versant models are awesome full color multi-function copiers, and the drum cartridges are a testament to how well built these machines are. These cartridges are clearly designed for long lives, and they’re easy to repair or Read More

LPI has had a number of cases where a broken tab (or tabs) on the secondary transfer assembly which results in faded or washed out print on either right or left side of the page, or across the entire page in the case of both tabs broken. (Pic shown with both tabs correct/not Read More

As a dealership increases service revenue and the number of technicians, they will reach a point where investing in a call center makes financial sense. The question that everyone struggles with is when. Why Have a Call Center? Your first thought may be “Why would a dealership Read More

If you think about it, quality service is to this generation of business what the Chevy Camaro was to 20-somethings from the 1980s: everyone claimed that they had it or were in the process of getting it. But the truth be known, few can deliver on such a bold promise. Bob Evans Read More

Sales quotas always seem to be a hot topic, especially in any industry where revenue quotas are affixed to individual sales representatives and sales teams. I have read articles over the years that would seem to suggest that they are passé. Here’s the dictionary.com definition of Read More

Many of the major M&A players in the office technology space would relish the opportunity to sneak a gander at the strategy of Visual Edge Technology, one of the industry’s leading holding company models. The privately held, Canton, Ohio-based roll-up specialist has annexed Read More

The 2017 LEAD (Learn, Engage, Act, Deliver) Conference provided its hosts, Toshiba America Business Solutions (TABS) and Toshiba Global Commerce Solutions (TGCS), a platform to not only provide an update on the overall organization and unveil some technologies they believe will Read More

On May 30, the Supreme Court of the United State issued its much-anticipated decision in the Impression Products v. Lexmark International matter. In a nearly unanimous ruling, the high court found in favor of Impression Products, a small remanufacturer based in Charleston, West Read More

The hunger to expand a dealership’s market footprint through merger and acquisition is not relegated to just dealer roll-up initiatives or private equity models. Original equipment manufacturers (OEMs) have exhibited a voracious appetite to expand by targeting independent Read More

The continuing evaporation of customer excitement concerning copy and print is further driving its commoditization. Some in the “The Imaging Channel” will continue justifying a declining market in the same way other industries in decline do. They question the skill sets of their Read More

There’s an oft-repeated adage in the dealership community, as well as in general business, that the best time to sell is only when your company is ready to do so. There’s credence to that philosophy to be sure. But from a market perspective, the time to engage in merger and Read More

Las Vegas — ENX Magazine spoke with several dealers during Kyocera’s Fiscal Year 2018 Business and Technology Conference, held here April 18-20, to understand their perspectives on the company, the conference and how to succeed in this competitive market. Part four of our series Read More

MONTVALE, NJ (June 29, 2017) — Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, is pleased to announce its iconic AQUOS BOARD interactive display system product line won three awards during InfoComm 2017 in Orlando, Fla.: the Read More

Dealers and lessors all claim to have great relationships with each other, but sometimes they may not see eye-to-eye on the credit-worthiness of a client. The client might not meet all of the lessor’s requirements, while the dealer knows the client well enough to trust their Read More

Washington, DC (June 23, 2017) — The Equipment Leasing and Finance Association’s (ELFA) Monthly Leasing and Finance Index (MLFI-25), which reports economic activity from 25 companies representing a cross section of the $1 trillion equipment finance sector, showed their overall Read More